Risk Operations Agent 5

2 weeks ago


Bengaluru, Karnataka, India PayPal Full time
At PayPal (

NASDAQ:
PYPL), we believe that every person has the right to participate fully in the global economy.

Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.


Job Description:

Holistic Review:

  • Think E2E to understand the Merchant Life Cycle
  • Connect the dots of the "merchant story" to understand the big picture


Wear several "hats"
  • Risk, Relationship Manager, Sales, Negotiator, and Investigator

Balanced Approach:

  • Credit and fraud; On and off PayPal; Risk aspects and Merchant experience
  • Industry risk idiosyncrasies
  • Global awareness via process alignment and economy implications

Merchant Education:

  • Put yourself in the merchant's shoes
  • Effectively communicate the outcomes, build relationships, and add value between PayPal and the merchant
  • Clear call to action for merchant

Accountability:

  • Invest time and effort in your decisions
  • Ownership of the impact of your decision and the overall merchant experience

Our Benefits:
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset—you. That's why we offer benefits to help you thrive in every stage of life.

We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.


Who We Are:


As part of PayPal's commitment to employees' health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance.

Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite.

Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

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