Recovery Executive
1 week ago
Hindi || Languages Requirement (Hindi is Mandatory)
Seeking immediate team member
Salary - 3 LPA & Incentives
About Us:
NIRA aims to become the leading financial brand for the mass market, also known as 'Middle India'.
We already serve customers in over 5,000 towns and cities, and our growth is rapid. Joining us now is truly thrilling. Our team consists of over 300+ members.
Responsibilities:
We are in need of a self-motivated and skilled Executive-Collections professional to streamline our collection process and engage with clients to secure outstanding payments. To excel in this role, you should have a good grasp of the collections procedure and the ability to balance nurturing relationships with ensuring prompt payments.
- Clarify the consequences for clients who fail to pay on time.
- Experience in both soft and hard collections is preferred.
- Accountable for achieving successful collections and meeting performance goals.
- Negotiating settlements to recover payment on a specified percentage of the debt.
- Promptly escalate critical cases to the supervisor for better management.
- Prior knowledge of recovery (Credit Card, Loan) is advantageous.
- Achieve set targets for debt recovery while upholding quality and compliance standards.
Requirements:
- High school diploma or equivalent.
- Prior work experience as a Telecaller, or in a similar role within the collection Department.
- Excellent interpersonal skills.
- Strong organizational abilities.
- Capable of working collaboratively or independently as needed.
- Able to manage multiple tasks efficiently.
- Exceptional problem-solving capabilities.
- Aptitude for handling stress and pressure.
- Focus on achieving targets.
- Must possess effective persuasion skills for collecting payments.
Additional Information:
- Experience Required - 1-2 Years.
- Rotational weekly offs; schedule changes monthly.
- This role is based in our Bangalore office.
Interested Candidates can submit their CVs via email.
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