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Manager - Exchange
2 weeks ago
Company:
Mahindra & Mahindra Ltd Responsibilities & Key DeliverablesDevising strategies for Channel Reengineering to build sustainable dealership models. Enhance dealership viability and profitability through frugal set-ups, low cost CI and appropriate location representation.
Strategising a system to monitor dealer performance, measure dealer satisfaction levels that can guide corrective course of action and serve as a reporting mechanism for dealer management.
Developing alternative channel options strategy for Personal Channel.Develop sustainable partnerships with dealers by envisioning and deploying robust systems and processes and assessing impact of dealer selection methods for effective engagement and retention of channel partners to achieve alignment with the Mahindra objectives.
Create contemporary and futuristic dealership designs to enhance Mahindra brand image. Ensure amicable closure of dealerships, so as to minimise legal cases. Support legal team for any dealer related legal issuesPreferred IndustriesAdvertising/MrktgEducation QualificationMBA; MBA in Finance and MarketingGeneral Experience10-12 years with exposure to field, primary and secondary network strategy and expansionCritical ExperienceMandatory exposure to field, primary and secondary network strategy and expansionSystem Generated Core SkillsBusiness DevelopmentChange ManagementCommunication SkillsCorporate Sales PlanningSales PlanningCredit ManagementCustomer SatisfactionService OrientationCustomer SensitivityCustomer Relationship Management (CRM)Capability BuildingDesigning Customer ExperienceFinancial ManagementUnderstanding Customer NeedsInterpersonal SkillsMarket AcumenIndustry AnalysisRegulatory ComplianceMarket IntelligenceMarket ResearchProduct Knowledge & ApplicationWorking Capital ManagementManpower ManagementChannel Strategy DevelopmentProcess ReengineeringModel DevelopmentPlanning for Dealership ProfitabilitySystem DesignDealer Performance ManagementAction PlanningReportingDealer ManagementProcess ManagementChannel Partner RelationsDealer SelectionStrategic PlanningProcess Knowledge - ManufacturingBrand Value PropositionBrand BuildingIssue ManagementLegal ComplianceChannel DevelopmentBrandingBrand PositioningSystem Generated Secondary Skills-
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