![Kyndryl](https://contents.bebee.com/companies/in/kyndryl/avatar-I4EzO.png)
Associate, Subject Matter Expert
1 week ago
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.
So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The RoleResponsibilities:
- Subject Matter Expert: Providing support and as required to agents supporting the account and thirdparty vendor. Handling escalation and outage issues associated with the Service Desk function. Monitoring and tracking open records that are assigned to the Service Desk to confirm that requests are resolved within committed service levels. Coordinating resolution of local facilities emergencies (for example, evacuation, Service Desk phone outages). Working internally and with other vendors operational and technical staff, and with account, to identify solutions that minimize the need to call the Service desk.
- Knowledge Management: Executes the Knowledge Management process and manages or oversees the work of the support staff. Owns, monitors, escalates, and communicates information about Knowledge. Ensures that Knowledge articles adhere to the defined framework of ITIL for Knowledge content. Approve or reject Knowledge documents in a timely manner to enable service levels to be met. Promote the benefits of Knowledge management wherever possible. Discuss Lessons Learned with Knowledge Management as necessary to improve the process. Ensure that processes are fitforpurpose, efficient, effective, align with business requirements and that the processes support service delivery according to Enduser requirements. Oversee continuous service improvements for the Knowledge Management Process
- Should have 45+ years of experience overall
- Team management and client interaction skills
- Technical Expertise on Active Directory, Windows, Microsoft Exchange and MAC OS.
- Experience in coaching, feedback, training, and process design is preferred.
- Domain expertise & Knowledge management
- Decision making skills, Conflict management, Process orientation, Client partnering skills, Interpersonal Relationship skills.
- Proficiency in working with MS Office for reporting and analysis.
- Excellent People Management and team handling skills,
- Indepth knowledge of agile framework / practices, quality management and organizational development
- Knowledge of ITIL & IT Service Management
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are.
But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice.
This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture.
That's the Kyndryl Way.What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value.
Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey.
Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more.
Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.
At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.Get Referred
-
Subject Matter Expert
1 week ago
Bengaluru, Karnataka, India Quess IT Staffing Full timeAbout Us"Magna Infotech, now Quess IT Staffing, is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of...
-
Subject Matter Expert
1 week ago
Bengaluru, Karnataka, India One Stop Academy Full time#hiring #mathematics #IITJEE #Faculty #teachers #SME #ContentCreatorWe are looking for highly motivated #Mathematics Faculties/Subject Matter Experts to be a part of our content team.About the role and requirements You will primarily be working on creating the next generation of content beyond standard books and testsExcellent visualisation and research...
-
Subject Matter Expert
1 week ago
Bengaluru, Karnataka, India Aureole technologies Pvt Ltd (Vegam Solutions) Full timeJob Title: Subject Matter Expert (Manufacturing)Experience: Engineering graduate with 8-10 years of Manufacturing Experience.Job Description:Key Expectations: Good hands-on experience in manufacturing operations & clear understanding of the manufacturing Workflows. Knowledge of SAP / MES from a Production usage perspective & MS Office tools. Good...
-
Subject Matter Expert
1 week ago
Bengaluru, Karnataka, India One Stop Academy Full time#hiring #mathematics #IITJEE #Faculty #teachers #SME #ContentCreatorWe are looking for highly motivated #Mathematics Faculties/Subject Matter Experts to be a part of our content team.About the role and requirements You will primarily be working on creating the next generation of content beyond standard books and tests Excellent visualisation and research...
-
Subject Matter Expert
1 week ago
Bengaluru, Karnataka, India One Stop Academy Full time#hiring #mathematics #IITJEE #Faculty #teachers #SME #ContentCreatorWe are looking for highly motivated #Mathematics Faculties/Subject Matter Experts to be a part of our content team.About the role and requirements You will primarily be working on creating the next generation of content beyond standard books and testsExcellent visualisation and research...
-
Subject Matter Expert
1 week ago
Bengaluru, Karnataka, India One Stop Academy Full time#hiring #physics #IITJEE #teachers #SME #Content Creator #meiosispublicationsWe are looking for highly motivated #Physics Faculties/Subject Matter Experts to be a part of our content team.About the role and requirements You will primarily be working on creating the next generation of content beyond standard books and testsExcellent visualisation and research...
-
Subject Matter Expert
1 week ago
Bengaluru, Karnataka, India One Stop Academy Full time#hiring #physics #IITJEE #teachers #SME #ContentCreator #meiosispublicationsWe are looking for highly motivated #Physics Faculties/Subject Matter Experts to be a part of our content team.About the role and requirements You will primarily be working on creating the next generation of content beyond standard books and tests Excellent visualisation and research...
-
Network Subject Matter Expert
1 week ago
Bengaluru, Karnataka, India We IT Global AB Full timeThis is a remote position.We are looking for aNetwork Subject Matter Expertspecializing in firewall policy creation within an Operational Technology (OT) environment for one of our organizations.Job SummaryWe are looking for a highly skilled Network Subject Matter Expert specializing in firewall policy creation within an Operational Technology (OT)...
-
Associate Subject Matter Expert
1 week ago
Bengaluru, Karnataka, India Chubb INA Holdings Inc. Full timeJob RequirementsPerform Catastrophe account modeling using inhouse & vendor CAT modeling tools such as RMS/AIR with strong adherence to CHUBB standard procedures.Develop full understanding of the Catastrophe account pricing workflow and region-specific exceptions.From time to time, participate in (pre) rollup activities incl. data gathering, validation,...
-
Subject Matter Expert
1 month ago
Bengaluru, Karnataka, India Credque Full timeAbout the internship:Selected intern's day-to-day responsibilities include:1. Understanding the process of how loans and insurance calculations work2. Uploading the same info on the dashboards3. Analyzing the process and reporting > Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship...
-
Subject Matter Expert
1 week ago
Bengaluru, Karnataka, India Credque Full timeAbout the internship:Selected intern's day-to-day responsibilities include:1. Understanding the process of how loans and insurance calculations work2. Uploading the same info on the dashboards3. Analyzing the process and reporting > Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship...
-
Subject Matter Expert
3 weeks ago
Bengaluru, Karnataka, India Credque Full timeAbout the internship:Selected intern's day-to-day responsibilities include:1. Understanding the process of how loans and insurance calculations work2. Uploading the same info on the dashboards3. Analyzing the process and reporting > Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship...
-
Subject Matter Expert- Physics
1 week ago
Bengaluru, Karnataka, India LearnoHub Full timeJob descriptionWe are looking for a Subject matter Expert in Physics passionate about teachingPlease Note :This is a full -time job opportunity with office located in Bengaluru.Roles and ResponsibilitiesCreate content of Physics mostly for Grades 11,12.Create video lectures/ take online classes on topics related to PhysicsCreate written content , answer...
-
Subject Matter Expert
1 week ago
Bengaluru, Karnataka, India Karanji Infotech Full timeVideo Shoot Instructor for MBBS/Paramedical ContentJob Description: We are seeking a Subject Matter Expert (SME) who can provide expert guidance / instruction during a video shoot to create educational and awareness videos related to MBBS/Paramedical content. The purpose of these videos is to inform and educate the audience about various medical topics,...
-
Subject Matter Expert
1 week ago
Bengaluru, Karnataka, India Valenta BPO Full timeSubject Matter ExpertFULL TIME | VALENTA AI | INDIAJob Information:IndustryIT ServicesCurrent Openings1Work Experience3-4 yearsSalaryMax 600000CityBangalore NorthState/ProvinceKarnatakaZip/Postal Code560002 Knowledge & Skills: Strong understanding of accounting concepts. 24 years of experience in UK Bookkeeping, VAT, SA and Year End Expertise in software...
-
Subject Matter Expert
1 week ago
Bengaluru, Karnataka, India ADCI - BLR 14 SEZ Full time2+ years of program or project management experience Experience handling projects using six sigma or Lean processes Experience using data to influence business decisions Experience interpreting data and making business recommendations Experience in ecommerce product listing & catalogAbout RBSThe RBS group in an integral part of the Amazon online product...
-
Subject Matter Expert- Gl
1 week ago
Bengaluru, Karnataka, India Bayer Full timeAt Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where ,Health for all, Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and...
-
ServiceNow Integration Subject Matter Expert
1 week ago
Bengaluru, Karnataka, India APN Consulting Full timeAPN Consulting has an immediate need for a direct client requirement:Job Title: ServiceNow Integration Subject Matter Expert (SME)India / Remote – OffshoreResponsibilities:Serve as the primary technical resource for ServiceNow integration initiatives, with expertise across IT Service Management (ITSM), platform integrations, Customer Service Management...
-
Subject Matter Expert
1 week ago
Bengaluru, Karnataka, India Bayer Full timeAt Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where ,Health for all, Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and...
-
Subject Matter Expert – Quality Engineering
1 week ago
Bengaluru, Karnataka, India Ikea Full timeJob ID:Date posted:30/05/Who you areAs a Subject Matter Expert (SME), your role is integral to the organization's success, requiring you to leverage your extensive knowledge and experience to deliver high-quality solutions aligned with business requirements. You play a crucial role in driving technological advancements and providing subject matter expertise...