Senior Associate

2 weeks ago

Cochin, Kerala, India Alight Full time

Role

summary-

• To process the payrolls by meeting the obligations such as TAT & accuracy levels as specified.

• To provide an effective and efficient payroll service to customers, ensuring the accurate and timely payment of their employees' salaries

• Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty

• To proactively seek learning opportunities to develop and maintain good knowledge of NGA's systems, clients and workflow and processing procedures. To take an active part in promoting your own training and development in all areas.

Main responsibilities - Production

• Responsible For Processing And Meeting Targets Given For The Same

• Responsible For Second Level Verification Of Data If Required

• Providing Feedback On Quality Issues Found During Audits

• Responsible for timely escalation of production related issues

• Responsible For Maintaining Accuracy

• Prioritises, allocates and actions daily tasks to be accomplished to meet SLA

• To build and nurture constructive relationships with the onshore team and internal colleagues from other business areas and to contribute to team efforts, team meetings etc

• Ensures that team members get data required, in right format and in time to complete payrolls to agreed deadlines

• Calculates, prepares and transmits manual payments and third party disbursements

• Coaches and advises team members on Systems and PC usage

• Suggests ways in which systems and procedures can be improved to enhance the business.

• Updating Process Related Reports and Documents

Compliances-

• Ensuring ISMS Compliance Of The Team

• Adhering To Company Policies, Rules And Regulations

• Following Quality Processes Thoroughly - Checklists, Standards Etc. On Process

• Adhering to Work Timings, Leave Schedules Key experience

Qualification-


• Graduation in any stream


• 2 plus years' experience in "India Payroll"

• PC Literacy - Word and Excel (Basic Level)
Skills-

• Good communication skills

• Commitment to achieve deadlines

• Learning Attitude
What we offer

• Sophisticated career development initiatives

• Transparent reward and recognition schemes

• Innovative industry leading company

• Promising career growth path

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, statutory retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

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