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Process Trainer
1 week ago
Job Title:
Process Trainer
Location:
Goa, India
Job Type:
Full-time
Salary:
Competitive
Job Role
To train and manage functional SLAs in Business Support Tasks.
Minimum 2 years' experience as a Process Trainer ideally in Air Fare Ticketing process or Accounts Payable or if not then Tech Voice Processes in a ITeS / BPO Industry.
Experience in client facing role
Drive process improvements, control & compliance
Good understanding of business processes and ability to relay to others.
Certification or knowledge of Six sigma and lean methodology is preferred
Skills / Attributes Required
Good team player with interpersonal and stakeholder management skills
Strong communication, reporting & facilitation skills
Thorough knowledge of MS office tools like Excel, Power point and awareness of BI tools
Please send your CV or any further questions relating to this role to
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