Barista

1 week ago


Kolkata, West Bengal, India FLIQ Solution Full time

Position Overview:
We are seeking a skilled and passionate Barista to deliver exceptional coffee experiences to our customers.

As a Barista, you will be responsible for crafting and serving a variety of coffee beverages with precision, while providing excellent customer service.

You will also play a crucial role in maintaining cleanliness and organization within the coffee shop environment.

Key Responsibilities:

Coffee Preparation and Service:

Prepare and serve a range of coffee beverages, including espresso, cappuccinos, lattes, and specialty drinks, adhering to established recipes and quality standards.

Operate coffee machines, grinders, and other equipment to ensure optimal extraction and taste.
Ensure prompt and accurate fulfillment of customer orders, maintaining efficiency during peak hours.
Offer recommendations to customers based on their preferences and educate them about different coffee varieties and brewing techniques.
Maintain a clean and well-stocked coffee bar, ensuring all ingredients and supplies are readily available.

Customer Service:
Greet and engage with customers in a friendly and professional manner, providing personalized service.
Take customer orders, process payments accurately, and handle cash transactions following cash handling policies.
Address customer inquiries, concerns, and complaints promptly and professionally, ensuring customer satisfaction.
Maintain a welcoming atmosphere, ensuring customers feel comfortable and enjoy their overall experience.

Shop Operations:
Adhere to health and safety guidelines, maintaining cleanliness and sanitation standards in accordance with local regulations.
Assist with inventory management, including monitoring stock levels, restocking supplies, and placing orders as needed.
Contribute to the overall maintenance of the coffee shop, including cleaning tables, counters, and equipment.
Collaborate with team members to ensure smooth operations, assisting with tasks as required.
Participate in training programs and stay updated on industry trends, new coffee offerings, and brewing techniques.

Qualifications:

  • Previous experience as a barista or in a similar role is preferred, but not required. Training will be provided.
  • Strong knowledge and passion for coffee, with an understanding of different coffee beans, roasts, and brewing methods.
  • Excellent customer service skills, with the ability to communicate effectively and provide personalized recommendations.
  • Ability to multitask in a fastpaced environment and maintain composure during busy periods.
  • Attention to detail in preparing and presenting coffee beverages, ensuring consistent quality.
  • Basic math skills for cash handling and order processing.
  • Ability to work in a team and collaborate effectively with colleagues.
  • Flexibility to work shifts, including weekends and holidays, as per business needs.

Job Types:
Full-time, Regular / Permanent

Salary:
Up to ₹15,000.00 per month

Schedule:

  • Rotational shift

Ability to commute/relocate:

  • Kolkata,

West Bengal:
Reliably commute or planning to relocate before starting work (required)

Experience:

  • Barista: 1 year (required)

Work Location:
In person

Speak with the employer
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