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Cashier F-Cafe
3 months ago
- TakingOrders: Greet customers as they approach the countertake their orders and provide any necessary recommendations orexplanations about the menuitems.
- HandlingTransactions: Accurately ring up orders using the cashregister or POS (Point of Sale) system accept payment (cashcredit/debit cards mobile payments) and provide change ifnecessary.
- MaintainingCleanliness: Keep the cashier area clean and organizedincluding wiping down the counter keeping menus tidy and ensuringthat the POS system is free ofclutter.
- AssistingCustomers: Answer any questions customers may haveabout the menu ingredients or special dietary considerations.Provide excellent customer service by being attentive andfriendly.
- ProcessingOrders: Relay orders to the kitchen staff or baristasensuring that they are prepared correctly and in a timelymanner.
- Upselling andPromotions: Inform customers about any specialspromotions or combo deals that the cafe may be offering andencourage them to try additionalitems.
- HandlingIssues: Address any customer complaints or concerns ina professional and courteous manner. If unable to resolve the issueescalate it to a manager.
- ClosingDuties: At the end of your shift reconcile cash andcard transactions count the cash drawer and prepare it for the nextshift.
- StockingSupplies: Keep track of inventory levels for itemssuch as cups lids napkins and receipt paper and restock them asneeded.
- Adhering toPolicies: Follow all company policies and proceduresregarding food safety cleanliness and customerservice.
cash,customerservice,customer,cafe