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Position Supervisor

3 months ago

Coimbatore, Tamil Nadu, India Hillenbrand Full time

Work You'll Do:
Supervise and coordinate activities of workers engaged in collecting overdue payments for charged-off accounts.


Review collection reports to ascertain status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures.


Audit delinquent accounts considered to be uncollectible to ensure maximum efforts have been taken before assigning bad debt status to account.

Coordinate with the management to establish and update collection policies and procedures.

Train and guide staff members to enhance performance and development.

Resolve escalated customer issues and disputes promptly and professionally.

Monitor and maintain records of customer payments and account statuses.

Conduct performance evaluations and provide feedback to staff members.

Prepare and present reports on collection activities and progress.

Team:
This role will be setup in the Hillenbrand Global shared service Organization - Coimbatore, India supporting Collections within Hillenbrand. This role will have the opportunity to work with and learn from teams that are geographically diverse (Asia, Europe, and North America)

Basic Qualifications:
Bachelor's degree in Finance, Business Administration, or related field.

7+ years of proven experience in a collections role, with leadership experience of minimum 3 years.

Strong knowledge of collections regulations and procedures.

Excellent communication and negotiation skills.

Proficiency in Microsoft Office and other financial software.

Strong analytical skills and attention to detail.

Ability to handle sensitive and confidential information.

Who we are:


Milacron is a global leader in the manufacture, distribution and service of highly engineered and customized systems within the $27 billion plastic technology and processing industry.

We are the only global company with a full-line product portfolio that includes hot runner systems, injection molding, extrusion equipment.

We maintain strong market positions across these products, as well as leading positions in process control systems, mold bases and components, maintenance, repair and operating ("MRO") supplies for plastic processing equipment.

Our strategy is to deliver highly customized equipment, components and service to our customers throughout the lifecycle of their plastic processing technology systems.

Milacron is a Operating Company of Hillenbrand.