Saas Applications Administration

2 weeks ago


Hyderabad, Telangana, India ATMECS Global Inc - A True R&D Services Company Full time

Location :
Hyderabad / Coimbatore

Opportunity :
Fulltime

Experience: 5-8 years

"Please share this opening with your friends "

Notice Period :
Immediate to 30 Days

Job Description:

  • Proficient knowledge and hands on experiences with SaaS administration at scale. Able to work independently at triage and resolution of incoming requests of the team.
  • Rotational Shift
  • Selfmotivated and qualitydriven, work professionally and collaboratively to resolve customer requests with attention to detail.
Ø Google Workspace Administration

Ø Slack Administration

Ø Zoom Administration

Ø Box Administration

Ø LDAP Administration

Ø Employee onboard / manual offboard request

Ø Slack apps

Ø Google Marketplace

Ø Slack channel share request

  • Work independently on SSO integrations in One Login. (10%)
  • Review existing runbooks and identify gaps to improve them (15%)
  • Work independently to triage, process, resolve operational requests & take escalations from Ops team.
Escalate to Ops team and Identity Engineering team for advanced support and commitments to request SLAs

Job Types:
Full-time, Regular / Permanent

Schedule:

  • Rotational shift

Ability to commute/relocate:

  • Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (preferred)

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