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Sr. Director

3 months ago

India tyfonecom Full time
Job Description

About Us: Tyfone is a dynamic and innovative leader in the financial technology industry, dedicated to creating the next generation of real-time digital payment and infrastructure solutions for the banking sector. We are committed to empowering financial institutions, fintech's, technology companies, businesses, and consumers to conduct real-time money transactions seamlessly.

Position Overview: Reporting to the SVP of Product Management, the Sr Director of Product Management for Instant Payments is a pivotal role responsible for spearheading the development of cutting-edge real-time digital payment solutions for the banking industry. This role involves collaborating with various internal and external stakeholders to create and manage a suite of services aimed at revolutionizing the way money moves in real-time.

Requirements Key Responsibilities
  • Product Management: Oversee the entire Payfinia payments and money movement product portfolio, encompassing product research, design, pricing, promotion, adoption, engagement, and transaction growth.
  • Cross-functional Collaboration: Collaborate closely with key stakeholders from platform management, executive leadership, design, and development to gain a comprehensive understanding of features, solution alternatives, and technical feasibility.
  • User-Centric Approach: Develop user personas, craft user stories, and provide user-verified input to the User Experience design process.
  • Agile Planning: Prepare and maintain product backlog for release and sprint planning.
  • Client Growth: Drive client revenue growth by identifying opportunities for expansion of instant payment and money movement use cases for the Payfinia platform and implementing marketing programs that boost user adoption, engagement, and transaction growth.
  • Client Communication: Support client communication efforts, including webinars, newsletters, product releases, enhancements, rate increases, and other special notices as assigned.
  • Client Engagement: Establish and facilitate client user groups to foster collaboration and gather valuable insights.
  • Performance Metrics: Develop and implement KPIs, metrics, and reports to measure and manage the effectiveness and productivity of Tyfone's client experience program.
  • Key Performance Indicators: Success in this role will be measured by achieving overall company goals related to Client Acquisition, Client Satisfaction, Client Retention, Contract Bookings, Revenue, and EBITDA.

Qualification Requirements:

  • Proactive Self-Starter: Strong bias for action, exceptional organizational skills, ability to multitask, attention to detail, and a commitment to follow through.
  • Communication Skills: Excellent verbal, written, and presentation communication skills.
  • Tech Savvy : Strong aptitude for technology and a deep understanding of how technology can be applied to various use cases.
  • Analytical Thinker: Data-driven and results-oriented with robust analytical skills, critical thinking abilities, and a natural inclination for problem analysis and solving at both strategic and functional levels.
  • Interpersonal Skills: Outstanding interpersonal skills with a proven track record of effectively collaborating across external and internal teams.
  • Proficiency: Highly proficient in MS Office, including MS Word, PowerPoint, and Excel.
Education and Knowledge:

· Bachelor's degree (or equivalent work experience) required. MBA preferred.

· 10+ years of relevant experience in technology-related companies.

Benefits Tyfone is the US and India-based SAAS Fintech offering the best digital banking transformation platform to US-based financial institutions. With a compound annual growth (CAGR) rate of 63% combined with a 90%+ long-term recurring revenue in contracts and a solid 9-figure valuation (and growing), you will want to join our forward- thinking and progressive organization as we look for technology leaders that want to scale the organization for growth.
Tyfone offers a diverse, vibrant, and dynamic work environment with a massive opportunity for leaders to develop and take ownership of our fantastic software offerings.
We offer a collegial meritocracy that is open, transparent, and, committed to delivering the best possible software platform to our customers and their users. With an entrepreneurial spirit, you will develop new skills, and work experiences that will allow you to achieve your career goals.
Tyfone's main differentiator is our philosophy that everyone builds features not everyone builds relationships. We work with our customers as partners and value our employees; commitment and dedication as vital to the success of our mission.
We offer competitive pay and benefits including stock option plans, unlimited growth opportunities in technology, and the ability to cross-pollinate with other departments as you grow your career. If you are looking to be a part of the next big wave of technology, we encourage you to apply today. Tyfone is an equal opportunity employer. We stand against racism and discrimination.
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