Call Handler

2 weeks ago

Kālkāji Devi, Delhi, India BROFIN MUTUAL INDIA NIDHI LIMITED Full time
Manage team of executives handling policy servicing related requests

  • Interdepartmental follow up and coordination for Customer Request handling
  • Meet the targets laid down by the reporting supervisor
  • Follow the laid down quality/ accuracy benchmarks
  • Adhere TATs to resolve requests
  • Vendor Management/ Billing and Recon
  • PS related communications management
  • Data collation and MIS generation
  • Product and System development/ UAT Key Performance Indicators:

Job Types:
Full-time, Permanent, Fresher

Salary:
₹9, ₹18,175.99 per month

Benefits:

  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

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