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Telecaller

3 months ago

Chandigarh, Chandigarh, India Rojgar Group Full time
Job Description

About the company

We are an 18-year-old private limited company having its office at NAC manimajra. Our company is primarily into providing Loyalty and Incentive solutions to big corporate clients.


Current strength of company employees is around 80 which we are expanding to reach to 100 in next two months.

80% of employees are female staff, we maintain good decorum and environment to make working environment encouraging, motivating and safe.

Job Overview

Position Summary

  • Make and attend necessary phone calls inbound and outbound calls.
  • Provide the required information to the customers
  • Resolve any queries regarding gift delivery or transit damage.
  • Maintain database by updating customer information on daily basis
  • Write communication scripts for inbound calls
  • Keep the team informed about customer calls and demos on a regular basis

Requirements:

  • Preferably fresher
  • Proficient in English with extraordinary communication and interpersonal skills
  • Familiar with Excel
  • Efficient in achieving targets
  • Should be a team player
  • Excellent organizational skills
  • Good decisionmaking abilities

Benefits:

  • Salary package 1, 60,000 to 2,20,000 Per annum
  • Monday to Saturday Office
  • Office timing 09:30 to 18:30 hrs

Call:
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