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IT Support Associate Ii, IT Services
3 months ago
- Total 2+ years of experience in IT support domain includes asset management.
- Hands on experience in Windows.
- Should be capable to complete the task following the standard operating procedure.
- Should have experience in understanding IT equipment's, peripherals and IT Warehouse.
- Should have experience in ewaste process.
- Should have experience in customs compliance process.
- Should have experience in disposing of asset following Safety guidelines.
- Should have in depth knowledge of GST and eway bills.
- Good MS Office skills (Word, Excel, Outlook).
Key job responsibilities - Responsible to check IT/AV assets physical condition to prepare the list of end of life assets.
- Responsible to scan all the IT assets monthly wise. - Responsible for IT equipment data wiping following security guidelines weekly basis. - Responsible to segregate the End-of life assets physically in store. - Responsible to audit the End-of-life assets monthly and account all the assets in asset management tool. - Responsible to clear the store space occupied by damaged/EOL assets on monthly or quarterly. - Responsible to collect the required documents from the tool or from vendor for e-waste disposal. - Responsible to get the required approval from stakeholders prior to material clearance. - Responsible to coordinate with vendor to get the required documents prior and post e-waste disposal. - Responsible for vendor coordination physically on site for material pickup following building protocol. - Responsible to support the end user machines windows technical issues when and where required.- Bachelor's degree or Diploma in any discipline.
- Total 2+ years of experience in IT support domain includes asset management.
- Hands on experience in Windows.
- Should be capable to complete the task following the standard operating procedure.
- Should have experience in understanding IT equipment's, peripherals and IT Warehouse.
- Should have experience in ewaste process.
- Should have experience in customs compliance process.
- Should have experience in disposing of asset following Safety guidelines.
- Should have in depth knowledge of GST and eway bills.
- Good MS Office skills (Word, Excel, Outlook).