Servicemax_Neha

6-8 years of experience Servicemax administrator/developer with understanding of , SFDC/SERVICEMAX/ FIELD service/ADMINTRATOR, VISUAL FORCE, JAVA, Installation of apps and app exchange Experience on Workflows, Validation Rules, Approval Process, Profiles, Roles, and Page
Layouts, Email Services & Reports to drive a key business decision. Experience on developing Apex Classes, Triggers, writing Workflows, Approval Process,
Process Builder. Integration with ERP (SAP and other system) Experience on designing and implementing organization wide Data Management by
securing and sharing data access. Good Exposure and ability to work on change sets, Data loader. Experienced in ServiceMax User Management, Profile configuration, Organization Wide
& Group Wide Settings. Experienced in loading master data like Service Teams, Skills, Associating Expertise. Strong experience in customization like Dispatch Console Configuration, DC Field update,
SFM Wizards, SFM Transactions, SFM Custom Actions. Strong experience in Generating Service Reports and Service Quotes. Consult and assist end users with data mapping activities in support of integration with SAP system SDD, confifuration documents Admin activities -

• Servicemax admin related to Servicemax objects
• Servicemax config related to all Servicemax objects including work ord management, case management, service flow manager, dispatch console, mobile configuration, mfl/fsa/mobile apps, parts request etc
• tracking user login history and adoption matrics

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