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Technical Implementation Trainee

3 months ago

Chennai, Tamil Nadu, India Sinch Full time

We are Sinch. The world's number one in mobile engagement, helping amazing companies communicate with customers. And whether you know us or not, you've used our tech. From the life-changing to the timesaving, we're helping over 3,000 businesses to interact with people like never before.

We reach every phone on the planet so imagine the scale, the variety, the opportunity, and the growth that offers. Here you'll dream even bigger than ever, explore your career options, face fascinating challenges and build your skills alongside amazing experts.

And every time you hear a phone ping, you'll be proud of knowing you were part of making that happen. 147 billion times a year.

The essence of the role

  • Design and develop automation workflows, solutions, and processes using Chatlayer
  • Design, develop, test, and support the implementation of Chatbot solutions in support of business requirements, software, and industry best practices using the Chatlayer,
  • Implement bot best practices and ensure compliance with security and data protection guidelines.
  • Troubleshoot and resolve issues related to workflows and bots.
  • Conduct testing and quality assurance of automation solutions to ensure accuracy and reliability.

Who are you?

  • Experience as a Power Automate Developer or any other tool or in a similar role.
  • Worked on full bot development, end-to-end.
  • Knowledge of workflow design and documentation.
  • Ability to analyse and optimize business processes for automation.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams.
  • Self-motivated and able to work independently as well as in a team environment.
  • Ability to adapt to changing priorities and manage multiple tasks simultaneously.
  • In depth integration with REST( JSON) / SOAP API or any third party integrations via API

Basic Qualifications:

  • Experience: 0-6 Months
  • Educational Qualification: BSc. (Computer Science)/BCA

Big plus

  • Familiarity with Active Directory / LDAP / SOAP / SAML / Public Key Infrastructure (PKI)/ SSL / TSL / HTTP and HTTPS / URIs / DNS / SSO / IDM will be great advantage.
  • Knowledge of JavaScript.

Being you at Sinch :

We're a worldwide group of people, committed to diversity. We're working to offer an increasingly inclusive workplace wherever you are. No matter who you are, you'll be able to explore new career and growth options - sharing your voice, building your path and making it happen with us.

We're proud to be an equal opportunity employer, and all qualified applicants will be considered to join our team regardless of race, colour, religion, gender identity or expression, sexual orientation, pregnancy, disability, age, veteran status, and more.

Your life at Sinch:

Being a Sincher is all about learning and being in pursuit of new challenges. Working in the offices, at home, or in a hybrid model, that means celebrating change and the unknown, rolling up your sleeves and seeing what impact you can have on the world. The only way is up, and you'll be reaching for the opportunities that match where you want to take your career. It's closer than you think.

It's time to chase the answers, chase the challenges and chase the dream.

Are you ready? Join us on our journey