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Staff Quality Engineer

3 months ago

Bengaluru, Karnataka, India Commonwealth Bank Full time

Organization:

At CommBank, we never lose sight of the role we play in other people's financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.

Job Title: Staff Quality Engineer

Location: Bangalore

Business & Team:

Enterprise Services (ES) is responsible for the world leading application of technology and operations across every aspect of CommBank, from innovative product platforms for our customers to essential tools within our business. We also use technology to drive efficient and timely processing, an essential component of great customer service.

The Retail Technology team is responsible for delivering solutions for the Commonwealth Bank's Digital products.

Our world class solutions include the CommBank Mobile & Tablet Apps, NetBank and the CommBank website.

Impact & contribution:

You will be leading a team of QA professionals and effectively strategize, plan and estimate test deliverables to ensure system enhancements/fixes are stable, reliable and available for customers by delivering on time and to budget. You will be accountable for the ongoing development of test automation assets by adopting best engineering practice and innovative approach in experimenting with emerging tools and technologies.

You will continuously seek and create opportunities to further enhance the test engineering capability which will advance our Continuous Delivery capability.

You will be required to manage QA assurance of projects, (including complex and challenging projects and programs) delivered across multiple platform delivery teams.

Roles & Responsibilities:

You will be expected to perform the following tasks and responsibilities in a manner consistent with CBA's Values and People Capabilities.

Quality Management in Project Delivery:

Provide guidance and technical direction on the test strategy, approach and planning towards the design, implementation and maintenance of test assets in support of the delivery of Digital solutionsFacilitate and support scrum teams to analyses & understand solution designs, capture requirements and system dependencies in an Agile environment that contribute directly or indirectly to the development & coding, testing, debugging, maintenance and documentation of application programs to ensure applications are built and perform to specification correctly and user needs are met.Collaborate closely with scrum teams within portfolio to promote best QA engineering practices in support of testing activities and project delivery.Focal point of communication on the quality assurance of project delivery with internal & external stakeholdersIdentify, mitigate or prevent if possible risks and issues associated with customer impacts, technical delivery and quality assurance as part of project workProvide insight to solution design and architecture from quality assurance perspective including both functional and non-functional attributesDeliver and drive Test Automation strategy and ensure adoption within scrum teams. Use your knowledge of automation tools and best practices to facilitate progression automationEnsure that key automation deliverables are reported on and communicated with business stakeholders

Continuous Improvements/Technical Support & Enablement

Collaboratively research, consult, analyse and evaluate QA technical delivery needs, and seek or create opportunities for improvements by identifying technology limitations and deficiencies in existing systems and associated processes, procedures and methods.Proactively cultivate innovation through experimentation of tools, techniques and technology to enhance QA engineering capability and influence desired behaviour & cultural changes.Promote and advocate the adoption of best QA practices in Agile contributing to product development.Identify areas of risk and implement ideas and innovation to overcome challenges and blockers.Review the tools and processes used for Automation and ensure that improvements and identified and implemented across all teams.

People/Team Management

Facilitate appropriate skill uplift and cross-skilling of the QA team People leader and management responsibilities, including hiring, periodic reviews, performance and demand managementInspiring and motivating the team to always strive to achieve best outcomesNurture a community-based culture of continuous learning, knowledge sharing and mutual supportCreate outcome-based metrics and performance indicators around Automation for the teamEnable team to deliver on Automation initiatives

Essential Skills:

Essential

Detailed understanding and strong advocate of Agile methodology for Digital project deliveryProven & demonstrable experience in the development of Agile test strategy adopting best QA engineering practice, risk based prioritisation approach and strong focus on test automation in support of Continuous Delivery (CD)Detailed technical understanding of software development & testing practices such as Test Driven Development (TDD) and Behaviour Driven Development (BDD)and life-cycles and demonstrable experience to simplify & streamline testing processes in an Agile environmentExcellent communications and stakeholder management skills, with an established business acumenProven & demonstrable ability to elaborate and articulate complex technical problems to non-technical stakeholders, and to challenge the norm regardless of disciplines when requiredProven & demonstrable ability to establish rapport, engage and maintain working relationships with internal & external stakeholders, service providers and peers across multiple disciplines and seniority in an Agile environmentProven & demonstrable experience and kills in QA governance & management for Digital project delivery through effective use of data trending analytics and metricsStrong understanding of delivery methodology such as Continuous Delivery (CD) and DevOpsStrong understanding of continuous integration technologiesStrong understanding of virtualisation & containerisation toolsStrong understanding of large scale enterprise application architecture and technologiesDetailed & current technical understanding of functional test automation framework including both mainstream commercial and open source toolsDemonstrable working experience in promoting awareness & importance of functional and non-functional testability in Digital solution designs in scrum teams across multiple disciplinesProven experience & ability to learn and apply industry best patterns and practices from QA engineering stand point for mobile & web application stacksProven & demonstrable problem solving skills & attention to details & qualityProven & demonstrable experience in leading continuous improvements initiatives in QA engineeringProven & demonstrable experience in presenting technical innovation & strategic approach in QA engineering to a wide audience including senior management and other technical and business stakeholders across multiple disciplines Proven & demonstrable experience & ability to supervise and inspire teams to solve complex technical problemsProven & demonstrable experience in leading a team of engineers to support software development tasks such as to design, develop, modify, document, test, implement, install and support software applications and systems.Excellent technical and people leadership with exceptional organisational skills and the ability to concurrently manage, inspire and coach multiple test teams across different locations within a dynamic, collaborative & Agile environment

Desirable

Proven & demonstrable experience of Microsoft technology stack, IIS, SQL Server, REST API, AWS and Azure.Proven & demonstrable experience in continuous integration technologies such as TeamCity, Stash and GitHubProven & demonstrable experience in virtualisation tools such as MountebankExperience in or exposure to containerisation technologies and tools such as DockerDetailed understanding of cloud technologies and experience in or exposure to building & testing cloud-based applicationsExperience in or exposure to non-functional testing, including but not limited to performance / security penetration testingExperience in or exposure to mobile application development in Android or iOS.Experience in or exposure to JavaScript based framework such as Angular and React

Qualifications:

Tertiary qualifications in an IT/computer-related discipline Holds a Testing/QA certification, e.g. ISTQBISTQB Advance Test Analyst / Advanced Test ManagerHolds an agile certification (ie Agile testing/Agile foundations/certified scrum master)Any Graduation Degree (Engineering Preferred).

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through to submit a valid application. We're keen to support you with the next step in your career.

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Advertising End Date: 16/06/2024