Business Analytics I

2 weeks ago

Gurgaon, Haryana, India Amex Full time

You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways.

When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.

Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.


At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success.

Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day.

And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Purpose of the Role:


This role will be a member of the Operational Excellence team and be responsible for performing business self-testing and control testing including call monitoring.


Responsibilities:

  • Inclusion on the team responsible for supporting strategic implementation of the organization's testing to include: operational, financial, and regulatory or compliance testing including, but not limited to, Business Self Testing, process monitoring, monitoring of sales & servicing calls and Process Risk Self-Assessment.
  • Proactively anticipate/identify issues, and control deficiencies, through testing, call monitoring and processes monitoring, assessing the impact of each, and work with business partners to develop and implement appropriate mitigating actions.
  • Deliver periodic and ad hoc reporting against key business testing and monitoring to support management's awareness and response to control improvements.
  • Ensure compliance to the Operational Risk Governance Group, Operational Excellence, and American Express Compliance standards with respect to: documentation, testing, and certification of GCS business monitoring and testing.
  • Monitor activities to meet deadlines and commitments relative to: monitoring end to end process, risk assessment, program documentation, testing plan, reporting, and action plans.
  • Partner closely with key control teams including, but not limited to: Operational Risk, Compliance, and Internal Audit, both within the lines of business and across the organization, to promote a well-controlled environment.
  • Maintain internal control / operational risk competency through ongoing training and professional development.
  • Undertake regular project work analyzing business risks and exposures. Preparation of recommendations to business management with regards to process improvement, best practices, risk reduction and maximization of revenue as appropriate.

Critical Factors to Success:

  • Demonstrated willingness to take initiative and act decisively.
  • Creative mind that is not afraid of thinking differently to solve complex problems that have regulatory or compliance requirements.
  • Exhibits an exceptional degree of ingenuity, creativity and resourcefulness in ensuring that we are delivering on our customer promise.
  • Effectively works independently within a team construct, while supporting teamwork and achievement of team objectives.
  • Proven ability to effectively interact with all level across the organization including business and control partner leadership.
  • Solid evidence of leadership with the capacity to quickly understand critical linkages and business strategies in a dynamic, ambiguous environment.
  • Strong written and oral communication skills coupled with solid presentation skills. This includes the ability to take analyze large sets of data concisely and convey messages to leadership and peers. In addition, strong knowledge to build reports, dashboards and metric reporting is desired.
  • Strong attention to detail and superior organizational and follow through skills.


American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

  • Business Analytics I

    2 weeks ago

    Gurgaon, Haryana, India American Express Full time

    You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a...

  • Specialist-Web Analytics

    2 weeks ago

    Gurgaon, Haryana, India TransOrg Analytics Full time

    Location : Gurugram Job ID : PR5010 Job Type : Full time Experience : 2-5 years Why would you like to join us? TransOrg Analytics, an award winning – Big Data and Predictive analytics- company, offers advanced analytics solutions to industry leaders and Fortune 500 companies across India, US, UK, Singapore and the Middle East. Our...

  • Analytics Lead

    2 weeks ago

    Gurgaon, Haryana, India TransOrg Analytics Full time

    Location : Gurugram/Mumbai Job ID : DS1003 Job Type : Full time Experience : 5+ years Why would you like to join us? TransOrg Analytics, an award winning – Big Data and Predictive analytics- company, offers advanced analytics solutions to industry leaders and Fortune 500 companies across India, US, UK, Singapore and the Middle East. Our...

  • Data Scientist I, Product Analytics

    2 weeks ago

    Gurgaon, Haryana, India Expedia Group Full time

    Data Scientist I, Product AnalyticsWe're looking for a passionate and highly motivated Data Scientist to provide valuable analytics and decision support to Expedia's Business. This position will mainly partner with various teams in product, engineering, strategy, and other business teams to optimize traffic, conversion, repeat rate & other metrics to improve...

  • Curate Data Analytics

    2 weeks ago

    Gurgaon, Haryana, India Curate Data Analytics LLP Full time

    Senior Manager Business Development (AI, ML & BI Services & Solutions) About Us:Curate Data Analytics is a pioneering startup in the Business Analytics and Strategy space. We specialize in transforming data into actionable insights, empowering businesses to make informed decisions. As we continue to grow, we are looking for a dynamic leader to join our...

  • Curate Data Analytics

    2 weeks ago

    Gurgaon, Haryana, India Curate Data Analytics LLP Full time

    About the Job : Senior Power BI DeveloperWe at Curate Data Analytics (A Startup in Business Analytics & Strategy space) are on a look out for a dynamic leader who knows Power BI very well, to be part of our Business Intelligence reporting Team. The incumbent is required to have a good understanding of business analytics & reporting using Power BI in FMCG...

  • Business Development Manager

    2 weeks ago

    Gurgaon, Haryana, India Ocularity Analytics Full time

    Ocularity Analytics is a dynamic agency providing services to businesses, NPOs, and individuals worldwide. Our team combines data science, analytics, marketing, and creative skills to create effective marketing campaigns that drive growth and boost revenue for our clients. We value creating a supportive work environment that encourages expression and...

  • Business Development Manager

    2 weeks ago

    Gurgaon, Haryana, India Ocularity Analytics Full time

    Ocularity Analytics is a full-service agency, servicing business, NPOs & individuals all over the globe. We leverage data science, analytics, marketing & creative expertise, to build marketing campaigns and assets that help businesses to drive growth & increase revenue. At the core, is a team of bright & creative minds, that is capable of understanding the...

  • Business Development Manager

    2 weeks ago

    Gurgaon, Haryana, India Ocularity Analytics Full time

    Ocularity Analytics is a full-service agency, servicing business, NPOs & individuals all over the globe. We leverage data science, analytics, marketing & creative expertise, to build marketing campaigns and assets that help businesses to drive growth & increase revenue. At the core, is a team of bright & creative minds, that is capable of understanding the...

  • Business Development Manager

    2 weeks ago

    Gurgaon, Haryana, India Ocularity Analytics Full time

    Ocularity Analytics is a dynamic full-service agency that caters to businesses, non-profit organizations, and individuals worldwide. We harness the power of data science, analytics, marketing, and creative expertise to craft marketing campaigns and assets that drive business growth and boost revenue.Our team comprises brilliant and imaginative minds capable...

  • Business Growth Internship

    4 weeks ago

    Gurgaon, Haryana, India Analytics Vidhya Full time

    About the internship:Selected intern's day-to-day responsibilities include:1. Conduct market research and competitive analysis to support strategic decision making2. Create effective PPTs, collaterals, and relevant documents3. Present the research on the assigned topics with acute attention to detail4. Analyze and interpret data to identify trends and make...

  • Business Analyst

    2 weeks ago

    Gurgaon, Haryana, India BT Group Full time

    What you'll be doing Supports the continuous exploration and investigation of business performance and measures to gain insight for business planning. Supports in implementing ways to enhance working processes in Business Analysis. Executes activities contributing to the development of strategy/analytics roadmap and self-service reporting...

  • International Business Development Internship

    4 weeks ago

    Gurgaon, Haryana, India Ekaa Analytics Full time

    About the internship:Selected intern's day-to-day responsibilities include: 1. Work on lead generation via LinkedIn & other means2. Research and scan potential clients for our services across the targeted markets3. Handle social media accounts (LinkedIn)4. Coordinate with the respective project teams > Only those candidates can apply who: 1. are available...

  • Manger - Business Analytics

    2 weeks ago

    Gurgaon, Haryana, India Indigo Airlines Full time

    Manager - Sales Reporting & AnalyticsIndiGo is looking for highly dynamic and self-motivated individual to lead sales reporting and analytics function and support the leadership with necessary analysis. The role will require extracting reports from different data sets and tools, analyzing the data from different viewpoints and produce summary reports and...

  • Business Analyst

    2 weeks ago

    Gurgaon, Haryana, India American Express Global Business Travel Full time

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Job Responsibilities: ...

  • Business Intelligence Professional

    2 weeks ago

    Gurgaon, Haryana, India BT Group Full time

    Advanced Warning of scheduled maintenanceBusiness Intelligence ProfessionalJob Req ID:17192Posting Date:31-May-2023Function:Strategy, Transformation & Business IntelligenceLocation:Building No 14 Sector 24 & 25A, Gurugram, IndiaSalary:CompetitiveWhy this job mattersThe Data Analytics Professional supports the collection, analysis, interpretation and...

  • Consumer & Business Insights & Analytics (CBIA)

    2 weeks ago

    Gurgaon, Haryana, India Haleon Full time

    Are you truly passionate about brands? I mean roll up your sleeves and eat, sleep, breathe the creation of a brands? And more importantly, are you the person who thrives on the discovery of the insight that is the foundation for the brand? The consumer and market insight team at GSK believes that infusing a deep understanding of consumers into the category...

  • Consumer & Business Insights & Analytics (CBIA)

    2 weeks ago

    Gurgaon, Haryana, India Haleon Full time

    Are you truly passionate about brands? I mean roll up your sleeves and eat, sleep, breathe the creation of a brands? And more importantly, are you the person who thrives on the discovery of the insight that is the foundation for the brand? The consumer and market insight team at GSK believes that infusing a deep understanding of consumers into the category...

  • Associate, Business Analytics

    2 weeks ago

    Gurgaon, Haryana, India Gartner Full time

    Description:Associate, Business Analytics, is part of the Conferences Business Analytics team at Gartner. This role will partner with the broader Conference team to support driving high quality activities through data driven analysis. This role will focus on enhancing and enriching exhibitor prospecting to drive new opportunities for increasing...

  • Associate, Business Analytics

    2 weeks ago

    Gurgaon, Haryana, India Gartner Full time

    Description:Associate, Business Analytics, is part of the Conferences Business Analytics team at Gartner. This role will partner with the broader Conference team to support driving high quality activities through data driven analysis. This role will focus on enhancing and enriching exhibitor prospecting to drive new opportunities for increasing...