Program Manager

1 week ago


Navi Mumbai, Maharashtra, India ADV Full time

Job Description :

  • To manage complex customer projects from design and development to production with end to end delivery responsibility; ensuring delivery excellence and customer delight.
  • Interface and engage with customers at a strategic level, ensuring that not only the current project requirements are met but forecast needs or issues that may arise and devise ways to address those proactively.
  • Ensure that all customer feedback processes are completed on time.
  • Ensure overall program lifecycle deployment by defining resources and schedules for program implementation. Influence customer perception positively and contribute to relationship management and drive account farming.
  • Also provide overall management guidance to the team.
  • Oversee the launch of multiple projects from concept to delivery, aligning with various stakeholders and communicating effectively with multi country multi culture teams.
  • Contribute to the industrialization drive of the company.
  • Create a program level culture of giving the customer more for less.
  • Build mechanisms for individuals and teams to innovate and reward such actions on an ongoing basis.
  • Ensure overall program delivery is within the budget, up to the quality standards and as per the program delivery timelines.
  • Ensure that both internal as well as client driven quality and compliance norms are met.
  • Ensure complete contract management, including profitability and other parameters across multiple projects.
  • Support and cultivate a culture of completing documentation and reviews, particularly the ongoing and post project knowledge management related actions.
  • Ensure that going forward the best practices become a part of the standard process.
  • Create and maintain program level dashboards to enable effective project management.
  • Promote team work, motivate, mentor, develop subordinates and manage any conflicts within the teams.
  • Align with the multiple units across company and offshore and onsite teams for creating effective value chain for the customers.
  • Ensure that skillsets in the team are built with the necessary certification.
  • Play the role of the Mentor and Coach to the team, sometimes working with many levels down, to both assess and develop their technical/professional :
- Candidate should be BE/BTech/MTech/MCA only

- Should be working as a program manager( lead/architect/ project manager would not be accepted by client)

- Should have majorly worked on JAVA/J2EE technology

- Should be 100% from banking background

- Should have experience in handling Indian customers

- Should have handled minimum of team strength

- Should be comfortable to work from office

Banking Domains:

1. Banking Retail/Corporate - Candidates may have experience in core Banking or retail baking or corporate banking.

2. Cash Management/Loan Management

3. Supply Chain finance or Financing domain for retail/corporate

4. Asset & Liability Management/Wealth Management

5. Treasury or Risk Management

6. Global Payments using
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