Field Sales Executive

1 week ago


Mumbai, Maharashtra, India Wolters Kluwer Full time

Key Responsibilities:

Strategic Planning and Business Development:

  • Generate new sales prospects for assigned business unit (Ovid) and meet agreed sales budgets.
  • Responsible for growth of overall region, including channel management, team management.
  • Identifying newer market segment and opportunities to grow the Ovid business.
  • Develop a healthy pipeline and deliver maximum revenue potential; gather and analyze data to prioritize accounts and focus on accounts with the most opportunity and highest propensity to buy, while nurturing and developing other accounts for future sales.
  • Develop and implement customer and territory sales plans.
  • Quote prices, manage objections, negotiate for maximum profit, prepare proposals, obtain proper approvals, and supply information to customers about terms of sales.

Customer Engagement and Communication:

  • Maintain postsales contact with large or strategic clients to facilitate a positive and productive longterm relationship.
  • Work with prospective customers in a consultative fashion to develop a future vision for their product use and position Wolters Kluwer's solution as an instrumental part of that vision.
  • Meet and develop strong relationships with Key Decisionmakers in the target institutes
- (Head of Dept. Professors & Asst. professor), Librarian/ Library in charge, and Chairman and establish long term connections with medical practitioners in target hospitals.

  • Communicate with customers with regards to any account problems and discusses customer concerns and suggestions.
  • Conduct compelling product demonstrations that highlight the value of the solutions offer to the customer by addressing their specific pain points (via live presentation or online meeting tools).
  • Focus efforts on product feedback, enhancement, upgrades, and development.
  • Travel to and attend conferences, events and customer meetings as required.
  • Performance Monitoring and Reportin

g:

  • Report suggestions to and develop solutions with sales, order processing, and customer success and support team.
  • Ensure conversion of leads to businesses (sale closure) and record the same on Salesforce (SFDC).
  • Maintain correct and complete records in the CRM (Salesforce) system and prepare and give exact and timely forecasts.
  • Compile data on marketing trends, competitive products and pricing and reports to management.
  • Continually stay on top of trends and market shifts in the medical education market, health products, competitors, and sales approaches

Stakeholder Collaboration:

  • Partner closely with internal stakeholders in Channel Sales, Marketing, Product, Customer Success, and Customer Support to ensure effective handoffs and promote high customer satisfaction and retention.
  • Work closely with the Divisional teams for soliciting orders.
  • Work collaboratively with Marketing teams and represent the "voice of the customer."

Skills and Abilities:

  • Bachelor's Degree or equivalent relevant experience
  • 10+ years' experience in Field Sale or Account Management. B2B adoption sales experience is necessary.
  • Solid understanding of business, financials, products/services, and the market, preferably with a reputation for providing a level of expert knowledge within your industry
  • Excellent communication (both written & oral) and presentation skills including the ability to effectively demonstrate digital products live and via online meeting tools.
  • Excellent technical skills including ability using the Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) & SFDC
  • Ability to plan own territory/account approach and manage own resources, train, and mentor junior staff.
  • Flexibility and adaptability ability to handle significant changes to duties at short notice.
  • Excellent consultative sales skills with a proven record of accomplishment of success in the education, publishing, or healthcare industry
  • Strong customer relationship skills: ability to retain and grow accounts. Negotiating with individual buyers and decisionmakers (e.

g:
deans, directors)

  • Critical thinking and problemsolving skills to meet project requirements and quickly handle client issues.
  • Willingness and ability to take initiative in addressing client problems and improving team efficiency.
  • Ability to excel in a datadriven, metricsoriented environment.
  • Manage time, travel, and resources effectively to maximize selling time; manage expenses within budget.
  • Represent Wolters Kluwer in the industry by demonstrating our company values in all interactions: customer focus, innovation, accountability, integrity, value creation, and teamwork.
  • Relentless work ethic and a desire to learn new skills and develop more abilities.
  • Ability to work in a rapidly changing environment.
  • Willing to travel for up to 50% of work time to visit customers and attend regional and national sales meetings.

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