Software Development Engineer II

2 weeks ago

Hyderabad, Telangana, India LivePerson Full time

Job Description :
LivePerson (

NASDAQ:
LPSN) is the global leader in enterprise conversations.

  • Hundreds of the world's leading brands including HSBC, Chipotle, and Virgin Media use our awardwinning Conversational Cloud platform to connect with millions of consumers.
  • We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.
  • At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation.
  • Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential.
  • We are continually looking for ways to improve our products and make things better.
  • This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview :

  • Over the next three years, our goal is to transform the 268 billion analogue phone calls between a brand and it's consumers to digital on the LiveEngage platform.
  • By doing this, we enable consumers to get back time and experience a more connected relationship with the brand in which sales, service, marketing, branches, stores, and contact center's become a unified experience.
  • The successful candidate has an opportunity to join a highly outstanding team within a fastpaced and successful organization.

You Will :

  • Designing and developing highvolume, lowlatency applications for missioncritical systems and delivering highavailability and performance
  • Design complex high performance backend services using NodeJS
  • Development of technical specifications and documentation
  • Debug production issues and help maintain existing code
  • Participate in oncall rotations
  • Work with Bots & Automation team in building next generation bot runtime platform

You Have :

  • Strong programming skills in NodeJS/Typescript with good knowledge of Websockets and data streaming services
  • Experience with Java
  • Experience integrating with thirdparty APIs
  • Experience debugging/testing distributed microservice applications
  • Knowledgeable of technologies such as SocketIO, Kafka, Redis, RabbitMQ
  • Experience building RESTful microservices
  • Familiar with basic DevOps tasks for deploying applications in dev/test environments
  • Experience with Git, Jenkins, and other Development tools
  • Experience in Kubernetes a plus

What You Need For Success :

  • Bachelor's degree in Computer Science or a related field
  • 4+ years of experience building successful production software systems

Benefits :

  • Health : Medical, Dental, and Vision
  • Time away : Vacation and holidays
  • Development : Generous tuition reimbursement and access to internal professional development resources.
  • Equal opportunity employer

Why You'll Love Working Here :

  • As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally.
  • LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success.
  • And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remotefriendly workplace.

Belonging At LivePerson :

  • We are proud to be an equal opportunity employer.
  • All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
  • We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.
  • We are committed to the accessibility needs of applicants and employees.
  • We provide reasonable accommodations to job applicants with physical or mental disabilities.
  • Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.
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