Tools Solution Architect
2 weeks ago
Overview:
- Design & Implementation experience in ITOM, Monitoring & observability, AI and ML driven Event mgmt, IT Operations, dev ops, Infrastructure Service management
- Expertise in Observability tools such as Splunk, Newrelic, Dynatrace, Cisco Appdynamics, SolarWinds, Moogsoft, OpsRamp with other various data sources and IT Operations tools and their integrations
- Experience with an industry standards scripting language (Java, Perl, Python, PowerShell, Azure Devops )
- Onboard new data ingestions and oversee growth and lifecycles.
- Build detailed technical designs related to monitoring as a part of complex projects.
- Manage tool licensing and Knowledge of enterprise logging, with a focus on event logging and analytics.
- Experience in monitoring and performance management with Cloud Native solutions such as azure monitor, AWS CloudWatch, GCP monitor.
- Experience in Customer Handling, Demos, and solution building.
- Experience with an industry standards scripting language (Java, Perl, Python, PowerShell, Azure Devops )
- Working experience in Reporting (Grafana/PowerBI), Infrastructure Service management Event Management (Defining set of actions based on alerts, alert enrichment, prevent event flood and creating event corelation)
- Best ITIL knowledge
- Good Customer exposure
Qualifications:
Years of experience in IT industry in infrastructure support and management area
- Experience Observability tools (Splunk, SolarWinds, OpsRamp, Cisco Appdynamics, BMC, etc).
- Demonstrated ability to communicate both laterally and up to influence decisions and actions.
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