Site Reliability Engineer

2 weeks ago

Hyderabad, Telangana, India LivePerson, Inc Full time

Overview:
LivePerson is looking for a Site Reliability/DevOps Engineer for the GPT (Global Product & Technology) Division. You will be part of the LivePerson SRE team building and managing highly available, distributed systems.

You will have the opportunity to be part of a strong team and enjoy the work environment of a start-up, with a robust product and the benefits of a leading company in its field.


You will:


Ensure product high uptime and reliability 24x7.Manage Linux servers in a multi-cloud environmentManage high availability Kubernetes resources using Helm chartsAssist with deploying upgrades and patches using Puppet/Ansible/Chef/HelmMonitoring and troubleshooting warnings and alerts related to the reporting platform's performanceDevelop monitoring resources and alerting systems such as Grafana, Prometheus, Kibana, DataDog and PagerDutyCoordinate with DBA and developers to manage SQL and NOSQL database systems, including MongoDB, ElasticSearch, Postgres, MySQL and othersManaging message bus systems such as Kafka and PulsarYou have:Minimum 3+ years of experience of managing cloud based production environment (AWS, GCP, Azure, etc)Highly experienced working in the Linux environment, good scripting in Bash / Python.

Highly experienced working configuration management systems like Puppet, OpsCode Chef, Ansible, etc.

Strong experience in Terraform, CloudFormation or other IACExperienced in SQL, including DDL and complex queriesExperienced working in the Kubernetes platformExperience working in a microservices architecture using a message busGood knowledge of CI/CD pipelines orchestrators like TeamCity, Jenkins, Gitlab.

Highly motivated and independent.
Team player and excellent interpersonal Skills.
Excellent written and verbal communication skills.
BS in Computer Science or a related field, or equivalent work experience.
A strong background in cloud, network and application security and complianceExperience with GPT or other LLMs a strong advantageBenefits

Health:
Medical, Dental, and VisionTime away: Vacation and holidaysDevelopment: Generous tuition reimbursement and access to internal professional development resources.

Equal opportunity employerWhy You'll Love Working HereAs leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally.

LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success.

And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePersonWe are proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.
We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities.

Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

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