Manager, Commercial Operations, India

1 week ago


Hyderabad, Telangana, India West Pharmaceutical Services Full time

At West, we are a team with a long history and a strong commitment to enhancing patient lives. Our roots trace back to the innovative solutions devised by Herman O. West to supply penicillin during World War 2. Today, we continue to make a difference by providing essential injectable medicines to millions daily. Join us and be a part of shaping the future.

Explore a welcoming community that offers continuous learning and development opportunities. Our comprehensive benefit programs support the overall well-being of our team members and their families across all aspects of life.

We believe in giving back to our communities and are dedicated to sustainability efforts for a healthier planet.

JOB SUMMARY

  • Play a key role in the AP Commercial Operations team focusing on CRM adoption, SIP administration, CPQ, Pricing Execution and Strategy, Reporting and Analytics, Market insights, and sales strategy projects.

Essential Duties and Responsibilities

  • Actively engage with the AP Commercial Operations Team and India Commercial Leadership team
  • Provide sales team with necessary tools, resources, and training for enhanced performance
  • Ensure data accuracy in sales tools, pipeline analytics, and reporting
  • Collaborate on the Sales Incentive Plan in partnership with global teams
  • Manage Key Accounts Management program and Customer Segmentation for APAC
  • Generate market-led insights and manage Injectable Knowledge Bank for India
  • Collaborate with India Marketing team for market insights
  • Work on deploying pricing strategies for improved outcomes
  • Support the business through various initiatives and process improvements
  • Build strong partnerships with internal stakeholders and act as an advisor to leadership teams
  • Perform additional duties as required to support business goals

BASIC QUALIFICATIONS

  • Bachelor's Degree in Business Administration or Information Technology or equivalent
  • 5-8 years of experience in Commercial Excellence, Sales Force Effectiveness, and Analytics

Preferred Knowledge, Skills and Abilities

  • Strong analytical skills with proficiency in Excel
  • Sound business acumen related to sales and marketing processes
  • Effective project management, communication, and strategic vision skills
  • Comprehensive understanding of the healthcare industry
  • Proficiency in analytical tools and Microsoft applications
  • Experience in CRM and SAP is preferred
  • Ability to present information clearly and effectively
  • Self-driven and detail-oriented with a focus on priorities and deadlines
  • Maintains high standards of discretion and confidentiality
  • Adheres to safety and quality policies

Travel Requirements

Approximately 10% up to 26 business days per year

West is committed to diversity, equality, and a safe workplace for all employees. We do not discriminate and prioritize respect for individuals from all backgrounds. Joining West Pharmaceutical Services, Inc. requires successful background screening and/or drug testing.



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