Urgent Search Manager-Business Operations

1 week ago


Delhi, Delhi, India Open Network For Digital Commerce (ONDC) Full time

Education:
Post Graduation – Full Time Classroom program pass outs only

Experience: 6- 8 years with at least 3 years(Post Master's degree)

- in retail ecommerce and related domains or public digital infrastructure assets.

  • Should have developed a fair understanding of overall business processes and have participated in the scale of business through process definition / improvement.

Location:
New Delhi

Skill Sets:

  • Deft at Project Management with both internal as well external stakeholders.
  • Ability to convert activities into defined processes with consensus from both external and internal stakeholders.
  • Attention to detail and logical reasoning to identify gaps in existing processes and redefine business processes wherever necessary.
  • Presentation skills are essential to summarise and represent relevant areas for discussion, summarise progress and present solutions as well as scale up approach to both internal and external leaders.
  • Ability to identify objective parameters to assess functional and business performance. Also expected to translate metrics into pieces for analyticsbased assessment and conversion to dashboards for day to day as well as periodic monitoring.

What You will do:

  • Drive and own NP Operational Performance Improvement
  • Identification, definition & implementation of Process Improvements by APPs on the network
  • Translate improvements identified or required into SOPs / Guidance Notes
  • Identify Gaps in Specs / Process of interaction between APPs on network and eliminate or minimise these gaps through Spec enhancement or drive process changes at APP end
  • Preemptively identify areas of inter NP disputes or challenges in NP operations that may require attention and pursue possible resolutions


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