L3 - Application Support Engineer (.NET)

7 days ago

Pune, Maharashtra, India Stratacent Full time
Business Title: L3 - Application Support Engineer (.NET)
Job Location: Pune/Bangalore
Experience: 10+ Years
Employment Type: Full Time

We are seeking an experienced Application Support Engineer with expertise in .NET Application to join our team. The ideal candidate should have a strong background in operations, automation, and troubleshooting in these areas. As a Level 3 Support and Operations Engineer, you will play a critical role in ensuring the stability, availability, and performance of our systems and applications.
Responsibilities:
  • Provide operational support for .NET applications, including deployment, configuration, and troubleshooting, to ensure their availability and performance.
  • Implement and maintain automation scripts and tools to streamline operational tasks, enhance efficiency, and improve system reliability.
  • Collaborate with cross-functional teams, including developers, database administrators, and business stakeholders, to troubleshoot and resolve complex issues related to .NET applications.
  • Monitor system and application performance using monitoring tools and technologies such as Nagios, Splunk, or similar, proactively identifying and resolving issues to minimize downtime and optimize system performance.
  • Implement and maintain backup and disaster recovery processes and technologies for the.NET environments.
  • Contribute to the development and maintenance of operational documentation, including standard operating procedures (SOPs), runbooks, and knowledge base articles, to enable efficient troubleshooting and incident resolution.
  • Stay up to date with emerging technologies, industry trends, and best practices in.NET operations, and proactively recommend improvements and innovations to enhance operational efficiency and effectiveness.
  • Utilize automation tools and technologies such as SSIS, PowerShell, or similar to automate and optimize operational tasks and processes.
Qualifications:
  • Bachelor's degree in computer science, information technology, or a related field.
  • Minimum of 10+ years of experience in support & operations or a similar role, with expertise in .NET
  • Experience in supporting and troubleshooting .NET applications, including web applications and services.
  • Experience in SQL Server applications.
  • Familiarity with monitoring tools and technologies such as Nagios, Splunk, or similar.
  • Solid understanding of backup and disaster recovery processes and technologies.
  • Strong scripting skills, such as PowerShell or Python, for automation and operational tasks.
  • Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues.
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders at all levels.
Company Profile
Stratacent is an IT Consulting and Services firm, headquartered in Jersey City, NJ, with two global delivery centres in New York City area and New Delhi area plus offices in London, Canada and Pune, India.
We are a leading IT services provider focusing in Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their digital transformation journey and provides services/ solutions around Cloud Infrastructure, Data and Analytics, Automation, Application Development and ITSM.
We have partnerships with SAS, Automation Anywhere, Snowflake, Azure, AWS and GCP.
URL -

Employee Benefits:

• Group Medical Insurance

• Cab facility

• Meals/snacks

• Continuous Learning Program

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