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Customer Support Executive

4 months ago

Chennai, Tamil Nadu, India GoGoX Full time

What you will deliver Provide quality customer services to prospective and existing clients in a professional manner Answer and handle customer's enquiries, feedback and complaints with high service standards to retain existing customers timely and tactfully Work with a team of customer servicing staff in providing full support to clients' enquiries Assist in any ad hoc tasks assigned by supervisor and Customer Service Manager Who you are Equipped with - 3 years of customer-facing experience/ Call center experience Mature with a positive attitude, resilient, self-motivated and strong desire to deliver exceptional results with great attention to accuracy and detail Customer service-oriented, a good team player with good communication skills and a strong sense of responsibility Prior experience in Logistics would be a bonus Proficient in Google Docs, Sheets, and other online documentation platforms Good command of spoken and written English and Multi lingual will be a bonus Able to work on weekends/PHs What We Offer A multi-cultural team A company that provides casual and flexible working environment A company promotes learning, continuous improvement, and personal growth Powered by JazzHR