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Associate Lead

3 months ago

Thiruvananthapuram, Kerala, India Envestnet | Yodlee Full time
Department
:
Enterprise Services & Infra Ops

Role

:
Platform Engineering

About EnvestnetEnvestnet, Inc

(NYSE:

ENV) is transforming the way financial advice and wellness are delivered.

Our mission is to empower advisors and financial service providers with innovative technology, solutions, and intelligence to make financial wellness a reality for everyone.

Since our founding 20 years ago, we are fully vested in helping people live an intelligent financial life.

If you love the idea of working in a Fintech company with the environment and excitement of a start-up where you are making everyday impact.


Job SummaryAs a Platform Operations Specialist you will be part of a team responsible for monitoring and troubleshooting production systems to ensure uptime and stability, improving existing design and workflows to accelerate performance, and leveraging automation wherever possible to improve productivity and consistency.

A Platform Operations Specialist will work closely with the Development, DevOps, QA, and Product Management teams to support the software development lifecycle.

You will handle operational requests from those internal departments as well as escalations from the customer service teams focused on the end-client support.

Responsibilities

  • Ensure uptime and reliable performance of all critical production systems in the cloud
  • Leverage automation and innovative technologies to increase productivity and performance
  • Assist the other engineering departments with ASAP escalations and defect troubleshooting
  • Maintain security best practices, backup, and redundancy strategies
  • Monitor and test application performance for potential bottlenecks, identify viable solutions,and work with developers to implement those fixes
  • Continually grow skills to enhance your technical expertise
  • Collaborate with internal stakeholders to support the product and initiatives
Candidate Requirements

  • Minimum of 2 years in a production support or development role
  • Experience supporting a large enterprise environment in a 24x7 high availability scenario
  • Experience supporting production systems in AWS or other major cloud provider
  • Experience with monitoring and logging in a production environment (Splunk, New Relic)
  • Excellent troubleshooting skills and the ability to do so in a stressful situation
  • Proven working experience in installing, configuring and troubleshooting both Windows and Linux based environments
  • Strong understanding of networking (OSI, TCP/IP, load balancing, security systems)
  • Experience working in Microsoft technologies (Active Directory, WSUS)
  • Scripting and automation (PowerShell, Python, Bash, etc.)
  • Ability to work as part of a team with minimal supervision in a results-oriented, fast-paced dynamic environment.
Desirable Skills

  • Configuration Management systems (PowerShell DSC, Chef, Puppet, Ansible, etc.)
  • Experience with CI/CD tools and DevOps concepts such as Infrastructure as Code (CloudFormation, Terraform)

Experience with the following technologies:
(Jenkins, Octopus, ADFS, Jira, Confluence, Splunk)

  • Experience in Storage Area Networks and storage best practices
  • Containerization and Virtualization (Kubernetes, Docker, VMware, Citrix)
  • Strong understanding of CI/CD and software development lifecycle
  • Experience working with Serverless technologies