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Senior Business Analyst
7 days ago
JDE Senior Analyst
Company Overview: The company is heavily dependent on the JDE ERP system, which serves as a common platform used across the organization. The JDE Senior Analyst plays a pivotal role in managing and enhancing this critical system to drive operational excellence and support future growth.
Role Overview:
- Responsible for eliciting, analyzing, and validating business needs to define system requirements.
- Act as a liaison between customers and the development team to prioritize user requirements.
- Maintain documentation such as Business Requirements Document, Process Flows, and Interface designs.
- Create testing cases to ensure alignment with defined requirements.
- Identify opportunities for process improvement based on best practices and technology trends.
Solution Architecture and Design:
- Own functions related to Manufacturing & Supply Chain within the JDE system.
- Collaborate with developers and subject matter experts to establish a technical vision.
- Analyze trade-offs between usability and technical performance.
- Recommend proposed solutions adhering to security policies.
Solution Delivery, Testing and Training:
- Engage in multiple initiatives simultaneously, taking ownership of ERP projects.
- Coordinate and test system modifications.
- Provide training on new system features to IT and business users.
- Ensure system documentation is up to date.
- Act as the 3rd line of defense for JDE-related user issues.
Best Practice and Compliance:
- Ensure IT activities comply with regulations and best practices.
- Stay updated on IT trends and developments.
- Handle data securely and according to guidelines.
Job Competencies:
- Customer focus: build strong relationships and deliver user-centric solutions.
- Communicates effectively: engage with diverse groups using excellent communication skills.
- Manages complexity: evaluate information from multiple sources and distinguish user requests from true needs.
- Plans and aligns: prioritize business needs and create improvement plans.
- Manages expectations: handle user and stakeholder expectations effectively.
Decision Making:
- Make technical decisions on delivering user requirements via the development team.
- Priority the business requirements based on value delivery.
Technical Knowledge and Skills:
- Advanced understanding of business analysis processes and methodologies.
- Experience with tools such as Visio and JIRA.
- Strong problem-solving, analytical, and project management skills.
- In-depth testing frameworks and tools understanding.
Position Requirements:
- Education: Bachelor's degree in Business Administration, Computer Science, Information Technology, Engineering, or related field.
- Experience: 10+ years of hands-on experience in a global technical environment.
- IT Skills: 10+ years of JDE E1 experience.
- Language Skills: Verbal and written fluency in English.
- Traveling required: Occasional travel to company sites as needed.
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