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Process Manager- Procurement Operations
2 weeks ago
You Lead the Way. We've Got Your Back.
With the right backing, individuals and businesses can progress in remarkable ways. When you become part of Team Amex, you join a global community of colleagues dedicated to supporting customers, communities, and each other. At American Express, recognition, leadership, and impact matter—every team member can contribute to the company's success. Together, we strive to offer the best customer experience daily with integrity and inclusivity.
Join Team Amex and let's lead the way together.
Function Description
This role is part of the Procurement Operations & Customer Experience under Global Supply Management within GSG. It involves leading a team responsible for reviewing Purchase Requisitions in multiple markets annually, ensuring adherence to Amex standards and policies. Responsibilities also include managing audits, reporting, process governance, stakeholder management, and system enhancements.
How will you make an impact in this role?
- Experienced People leader with operations background
- End-to-end knowledge of Procure to Pay cycle
- Provide guidance on process and control activities for customer satisfaction
- Expertise in purchase requisitions and order activities
- Build sustainable relationships with stakeholders
- Conduct detailed reviews based on predefined criteria
- Maintain process quality checks
- Ensure operational data integrity and compliance
- Strong communication and collaboration skills
- Proficiency in MS-Office applications, Oracle, and Ariba platform
Besides these responsibilities, the position involves working closely with GSM leadership on operational transformation and customer priorities.
Qualifications:
- Experienced People leader
- Postgraduate / Graduate with over 6 years of industry experience
- Eye for detail and strong analytical skills
- Ability to comprehend complex terms into financial implications
- Results-oriented with flexibility and strong communication skills
- Proficient in MIS, including MS Excel
- Data-driven approach to develop innovative solutions
- Understanding of financial processes and tools
Shift Timing: 1:30 PM - 9:30 PM
American Express prioritizes the well-being of its employees and their families with benefits and programs supporting physical, financial, and mental health. Benefits include:
- Competitive salaries and bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid or virtual arrangements
- Generous paid parental leave policies
- Access to on-site wellness centers and counseling support
- Career development and training opportunities
American Express is committed to diversity and equal opportunity employment.
Offer of employment with American Express is subject to a background verification check.
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