Service Executive

1 week ago


Vadodara, Gujarat, India Jss Corporate Client Services Full time



COMPANY:
INJECTION MOULDING MACHINE / PLASTIC MOULDING / AUXILIARIES MANUFACTURING /

EXTRUSION MACHINE DIVISION / HDPE PIPE EXTRUSION MACHINE

JOB RESPONSIBILITY:

  • Responsible for handling whole range of allotted area; have to travel across.
  • Individual will be responsible for the whole processes starts from dispatch to commissioning followed by installation of machine all over Southern part
  • Using various strategies and tools to provide effective solutions to customers' concerns.
  • Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
  • Promptly following up on service requests and providing customer feedback.
  • Monitoring equipment and machinery performance and developing preventative maintenance measures.
  • Conducting quality assurance and safety checks on all equipment.
  • Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
  • Providing recommendations about new features and product improvements.
  • Monitoring inventory and reordering materials when needed.
  • Conducting research and attending workshops to remain abreast of industry developments.
  • Writing reports and presenting findings to Managers and Supervisors on a regular basis.

SKILLS REQUIRED:

  • A solid technical background
  • Team working ability
  • Analytical and problemsolving skills
  • Excellent active listening and customer service skills.
  • The ability to deal with multiple requests without being overwhelmed.
  • The ability to remain professional under pressure.
  • Ability to work independently

Salary:
Best in Industry

Experience:
Minimum 5 years of experience

Education:
Bachelor's Degree in related field required

Pay:
Up to ₹60,000.00 per month

Speak with the employer

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