IT Systems Developer

2 weeks ago

Pune, Maharashtra, India SAS Full time

IT Systems Developer - ServiceNow Developer

Job Locations IN-Pune Requisition ID Job Category Information Technology Travel Requirements None

What we do

We're the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo, and changing the way we live.

SAS Infrastructure as a Service (IaaS) Team is a service organization responsible for providing IT support for our full spectrum of SAS Solutions to Infrastructure & Platform Services. Additionally, the Infrastructure as a Service (IaaS) team works with other SAS IT teams to improve our service catalog offerings to our customers including helping to implement next generation technologies. As an Engineer in the SAS Infrastructure as a Service (IaaS) team, you will use your communication and technical skills to support internal and external customers in our hosted & internal environment. You will help design, implement, and support a large heterogeneous computing environment. You will be responsible for helping to maintain Service Level Agreements and Operational Level Agreements, and improve the performance, reliability, and standardization of our hosted & internal solutions.

This position is to provide a dedicated ServiceNow developer in Pune to support the IaaS Hosting Catalog in ServiceNow. The IaaS Hosting Catalog is the mechanism by which the delivery team receives and responds to hosting customer requests. An additional dedicated resource would increase the velocity with which we can update the catalog, including incorporating new automation, improving efficiency for the team.

Experience:

5-7 Years

Responsibilities would include:

To engage with IaaS Delivery, Engineering, and Operations teams to incorporate new service items into the IaaS Hosting Catalog in ServiceNow. To support the IaaS ServiceNow catalog, including development of new catalog items, orchestration activities, workflows, and sub flows. To design ServiceNow-based solutions to meet business requirements. To collaborate with IaaS automation teams to incorporate API calls and other integrations into ServiceNow workflows. To improve our service catalog/service offerings

Technology/Vendor experience:

ServiceNow Developer (ServiceNow certification preferred) Azure AWS APIs / Integrations JavaScript HTML

Preferences

Collaborative team experience with superior problem-solving skills Ability to triage requests with multiple admin resource groups Understanding best practices Experience with infrastructure architecture including Servers, Network, Security, Storage and Backup Services to allow for efficient implementation and non-disruptive expansion and upgrades

Why SAS

We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference. Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn't about fitting into our culture, it's about adding to it - and we can't wait to see what you'll bring

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