International Customer Service Advisor

1 week ago


Bengaluru, Karnataka, India IntouchCX Full time

About the Job
We are looking for a self-motivated individual with excellent customer service skills to join our team.

Our Customer Support Associates will provide Multi-level assistance by diagnosing and solving the issues with the goal of providing the best solution to our customers.


As a Customer Service Associate - Voice, you will be responsible for:
Having daily interactions with the customer to handle issues from end to end via call

Going the extra mile to engage customers in solving issues and ensuring satisfaction

Quickly and effectively building rapport with customers while diagnosing and resolving issues

Providing white glove service and having the ability to provide an overall excellent customer experience

Managing customer expectations regarding estimated response times

Benefits of working as a Customer Service Associate -
An attractive compensation package with performance-based incentives

Incredible learning and growth opportunities

Outstanding rewards and recognition program & employee engagement activities

Free Food and Free CAB while working on-site Medical Insurance

Job Types:
Full-time, Regular / Permanent, Fresher

Salary:
₹30,000.00 per month

Benefits:

  • Commuter assistance
  • Food provided
  • Health insurance
  • Provident Fund

Schedule:

  • Monday to Friday
  • Night shift
  • Rotational shift
  • US shift

Supplemental pay types:

  • Performance bonus

Work Location:
In person

Speak with the employer

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