Senior Systems Operations Engineer

1 week ago

Bengaluru, Karnataka, India WELLS FARGO BANK Full time
  • Department Overview
    LOB Offers technology and services that exceed Wells Fargo customers' expectations and directly enable them to succeed financially. We interact with customers more than 12 billion times a year through in-store (Branch), Digital, ATM, Account Product and Debit card services, Enterprise Micro services and Contact centers. . We impact customers directly, through systems availability and security, as well as indirectly, through our business partners who offer and deliver a myriad of products and services that meet customers' financial needs. We provide a competitive advantage for the company through excellence in fundamentals, integrated partnerships, and our talented and engaged team members.

    The CBT Platform team provides support for Branches (Enterprise Business Services) Consumer Payments app
    Currently looking for a Monitoring and Support engineer to join our high performing team. Engineer/lead will be responsible for defining and implementing a comprehensive monitoring solution that will be leveraged by Platform team.

    About the Role

    Senior Production support lead/engineer role with having more than 8+ years of experience in handling production support activities with good knowledge on Unix, support, configurations, and other application. Unix/windows server support, scripting (shell/Perl/python), able to automate manual tasks with SRE Skills (Site Reliability Engineering Capabilities) , should be able to assess the impact and automate tasks quickly.

    Role expectation to have both support and development knowledge. Good communication skills and should be collaborative and able to work independently and with team as well

    Responsibilities
  • Lead Should be able to lead specific areas in support team by delivering tasks on time and make sure to automate repetitive tasks
  • Manage should be able to manage work life balance, able to understand the impact of the issue, ability to quickly restore service , able to identify manual tasks to automate
  • Develop self-learning, understand technologies and deliver faster.
  • Drive customer satisfaction by cultivating awareness of each client's needs and offering services
  • Build should be able to build SME knowledge to resolve incidents and share it with other team members
  • Essential Qualifications
  • University B.Tech/MCA
  • Experience of more than 8 years in production support & Development knowledge (Preferably banking).
  • Knowledge Unix, GITHUB, Jenkins, tomcat, apache, Jboss, shell scripting, Perl scripting, Splunk, Java,Oracle,MongoDB, AppDynamics, F5, ITIL, Ansible, HPOO (End to End Automation), etc
  • Strong analytical , technical and debugging skills
  • Fluency in English and at least one regional language.
  • Desired Qualifications

    SRE - Able to understand requirements and deliver automation tasks
Posting End Date:
12 Jun 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

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