Associate - HRss

2 weeks ago


Gurgaon, Haryana, India Fidelity International Full time
About the Opportunity

Job Type:
Permanent

Application Deadline: 10 February 2024

Title Associate HRSS

Department HR Support Services

Location Gurgaon

Reports To Sheetal Bajaj

Level Grade 2

We're proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our team HRS in CPO function and feel like you're part of something bigger.

About your team


Global HR Shared Services function is a central hub of capabilities to provide HR Support Services, Payroll & Background Vetting services to staff and HR teams across all business areas.

The objective of the function is to leverage HR technology infrastructure to deliver efficient HR processes and aim for operational excellence globally.

Our team members are based in key hub locations across India, Asia, UK and Europe to provide these services globally within FIL.


The HR Support team is responsible for the provision of administration support and process activities relating to the key moments in an employee's work lifecyle.

Working in partnership with the HR community such as HR Business Partners, Talent Acquisition, Reward, Payroll, Background Vetting, HR Legal and HR Information Systems, as well as all business stakeholders for the region.

About your role

About you

  • Execute HR processes for Starter/New Hires, Leavers, Changes, Reference Letters & Regulated References, Maternity, Paternity/Parental/, Flexible Working, Reports, Sickness/Absence, etc.
  • Effective and timely response to queries and requests received by the Ask HR platform in line with SLAs
  • Ensuring the data held on Workday (HR System) meets accuracy and quality standards
  • Effective data recording within employee electronic/physical files to meet data protection rules & guidelines
  • Produce standard operating procedures of the HR processes and ensuring these are reviewed and approved as per HRSS governance.
  • Collaborate with other HRSS and CPO team members to ensure global alignment of processes and a consistent approach
  • Work with the Payroll team to ensure essential and accurate information is provided which impact payroll processing and salary payments to the employees as per defined processes
  • Participate in the project and change meetings and ensure impact of the changes on processes is understood. Update the SOPs for the changes in processes or technical system changes
  • Keep updated the standard operation procedure documentation
  • Perform data reconciliation to determine and maintain accuracy in HR core system
  • Understand and maintain high degree of confidentiality with respect to employee data
  • Participate in Workday and other system related testing of data updates and accuracy
  • Hand on experience and Working knowledge on Workday is essential
  • Strong knowledge of Human Resource Management process such as starters, leavers and data management for India or UK or European countries
  • Ability to prioritize and manage assigned workload adhering to the schedule
  • Proactive, handson with cando approach
  • Strong team player
  • Ability to quickly learning new skills
  • Adaptable to the changing environment
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