Business Analyst
2 weeks ago
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Identity and Access Management Business Analyst
Iron Mountain's (IRM) Enterprise Information Technology-Platforms is hiring an experienced Business Analyst. You will join a dynamic and fast-paced organization that is responsible for Identity and Access Management (IAM). Our team supports the IRM workforce and our customers.
The Business Analyst will be collaborating closely with key stakeholders and technologists to understand and document current and future state business processes and requirements. You will be providing analysis and subject matter expertise on identifying key capabilities and functionality to support the team.
Responsibilities:
● Document technical and business requirements.
● Create Agile user stories.
● Update and maintain user stories, issues and epics.
● Conduct requirement gathering sessions to identify current and future state
requirements.
● Create process flows and activity based capabilities to outline the proposed changes and the steps involved.
● Formulate ways for businesses to improve, based on previous research.
● Persuade internal and external stakeholders of the benefits of new technology or strategies.
● Explore different solutions, their risks, benefits and impacts.
● Ensuring the changes are made – for example, by overseeing the implementation of new technology or a new process.
● Contributing to training and support for people affected by new systems and processes
● Building a standard approach to documentation, process, analysis that will play a major role in keeping projects on budget, schedule and scope.
Key Skills, Requirements and Competencies :
● Bachelor's degree preferred, with a concentration in one of the following disciplines: Computer Science, Finance, Information Technology, Accounting, Mathematics, or Engineering, or equivalent experience.
● Experience in reporting, metrics and MS Excel/Google Sheets.
● Familiarity with Gitlab
● Strong analytical and organizational skills.
● Some experience in developing presentations.
● Outstanding reporting skills including excel – pivots, databases, sorting, and data manipulation.
● Outstanding analytical capability with attention to detail.
● Ability to challenge and to ask where clarity is required.
● Ability to create and maintain strong relationships with stakeholders.
● Excellent communications skills - written and oral.
● Innovative and creative approach is essential.
● Proactive in approach to all situations, and takes ownership of activities and outputs.
● Problem Solving .
● Analyzing large datasets and coming up with recommendations.
● An effective systems specialist and problem solver.
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