Account Manager/Product Owner
1 week ago
This is a remote position.
Job Overview: We are looking for talented individuals with a proven track record in managing and growing accounts within the software development industry. The ideal candidates will possess a blend of account management expertise, product ownership experience, and strategic acumen to drive revenue growth and client satisfaction. They will play a pivotal role in managing the entire product life cycle, from initial client engagement to post-sales support, while focusing on account penetration, upselling, and strategic account growth initiatives.Key Responsibilities:
- Serve as the primary point of contact for assigned client accounts, building strong relationships and understanding their business needs and objectives.
- Collaborate with cross-functional teams, including sales, development, and marketing, to develop and execute strategic account growth plans.
- Actively manage the product life cycle, from requirements gathering and prioritization to product launch and ongoing enhancement.
- Drive revenue growth by identifying upselling opportunities, expanding product usage, and delivering value-added solutions to clients.
- Develop a deep understanding of our products and services, providing expert guidance and recommendations to clients to maximize their ROI.
- Conduct regular account reviews and performance analyses to track progress, identify challenges, and implement corrective actions as needed.
- Stay abreast of industry trends, market dynamics, and competitor activities to inform strategic decision-making and maintain a competitive edge.
- Must possess a bachelor's degree in business administration, Information Technology, Computer Science or a related discipline.
- Preferred: MBA in marketing, sales or related discipline.
- At least 3+ years of experience in account management, sales, or business development within the software development industry or any other service-based industry.
- Proven track record of successful account management and revenue growth in the software development industry.
- Exceptional communication, negotiation, and presentation skills, with the ability to build rapport and influence key stakeholders.
- Strong understanding of product ownership principles and experience managing the product life cycle.
- Analytical mindset with the ability to translate data into actionable insights and strategies.
- Results-oriented approach with a focus on exceeding targets and driving business outcomes.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements.
- Proficiency in CRM software (e.g., HubSpot, Salesforce) and project management tools (e.g., Jira, Trello).
Key Responsibilities: Serve as the primary point of contact for assigned client accounts, building strong relationships and understanding their business needs and objectives. Collaborate with cross-functional teams, including sales, development, and marketing, to develop and execute strategic account growth plans. Actively manage the product life cycle, from requirements gathering and prioritization to product launch and ongoing enhancement. Drive revenue growth by identifying upselling opportunities, expanding product usage, and delivering value-added solutions to clients. Develop a deep understanding of our products and services, providing expert guidance and recommendations to clients to maximize their ROI. Conduct regular account reviews and performance analyses to track progress, identify challenges, and implement corrective actions as needed. Stay abreast of industry trends, market dynamics, and competitor activities to inform strategic decision-making and maintain a competitive edge.
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