Onboarding Specialist

2 weeks ago


Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

This is a role within the Seller Growth Programs - EU 3P Compliance team. Compliance Services are focused on revolutionizing how Sellers meet their Compliance obligations in the EU, such as VAT and Extended Producer Responsibility.

As part of this role, you need to be a self-starter who is comfortable with ambiguity, possesses strong attention to detail, and can thrive in a fast-paced and evolving environment. Your primary responsibilities will involve interacting with Selling partners to assist them with adoption, VAT registration, and filling processes.

Responsibilities:

  • Take ownership of SP interaction to drive compliance program adoption and provide support throughout the process.
  • Develop and execute strategic analyses to gain key insights into the business, both reactively and proactively.
  • Monitor existing metrics and collaborate with internal teams to identify opportunities for process and system enhancements.
  • Establish and manage an active sales pipeline to ensure revenue targets are achieved.
  • Define sales processes, pipelines, goals, and reporting structures to support business growth and strategic objectives.
  • Lead key improvement projects, including new product launches and relationship expansions in collaboration with business development and onboarding teams.
  • Identify potential prospects/partners, articulate value propositions, and build long-term successful partnerships.
  • Track and report performance using relevant metrics to achieve productivity and seller satisfaction goals.

We are looking to recruit candidates who can work from the following locations: Hyderabad, TS, IND.

BASIC QUALIFICATIONS

  • B2 or C1 Certification in German Language, Bachelor's degree, and 0 to 3 years of relevant work experience.
  • Excellent written and verbal communication skills in English, with the ability to engage with external and internal partners professionally.
  • Proficiency in Microsoft Office tools, especially MS Excel, and a keen interest in eCommerce/Online business.
  • Desire to thrive in a fast-paced environment, coupled with a commitment to delivering exceptional customer experiences.
  • Strong attention to detail and ability to manage multiple projects simultaneously.
  • Creative problem-solving skills, combined with a focus on operational excellence.

PREFERRED QUALIFICATIONS

  • B2 or C1 Certification in German Language, Bachelor's degree (preferably in Computer Science or Business).
  • Advanced proficiency in Microsoft Office applications, particularly MS Excel.
  • Willingness to work during evening/night shifts.


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