Quality Assurance Administrator

1 week ago


Bengaluru, Karnataka, India Wells Fargo Full time

About this role:

Wells Fargo is seeking a Quality Assurance Administrator...

In this role, you will:

  • Monitor and evaluate the quality of inbound or outbound customer calls
  • Document quality issues and performance measures for management review
  • Oversee a group of service monitors
  • Provide information and assists in the feedback and formal education process of other staff
  • Work closely with both internal and external customers to meet their service needs
  • Provide information and assist in the feedback and education to staff

Required Qualifications, International:

  • Experience in Quality Assurance, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Job Expectations:

We Value Diversity


Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.


Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

  • Bengaluru, Karnataka, India Wells Fargo Full time

    This Quality Assurance Administrator (QAA) position in HR Service and Process Management will be responsible for evaluating, monitoring, assessing and/or reviewing programs, processes, documentation and/or files to ensure compliance with internal company requirements and/or agency or government regulations. The functions may include evaluating processes to...


  • Bengaluru, Karnataka, India Wells Fargo Full time

    Wells Fargo is seeking a Quality Assurance Administrator.In this role, you will: Monitor and evaluate the quality of inbound or outbound customer calls Document quality issues and performance measures for management review Oversee a group of service monitors Provide information and assists in the feedback and formal education process of other staff Work...


  • Bengaluru, Karnataka, India Wells Fargo Full time

    About this role:Wells Fargo is seeking a Quality Assurance Administrator.In this role, you will: Document quality issues and performance measures for management review Oversee a group of service monitors Provide information and assists in the feedback and formal education process of other staff Work closely with both internal and external customers to meet...


  • Bengaluru, Karnataka, India Wells Fargo Full time

    About this role:Wells Fargo is seeking a Quality Assurance Administrator.In this role, you will: Performing mortgage loan review for closer Document quality issues and performance measures for management review Oversee a group of service monitors Provide information and assists in the feedback and formal education process of other staff Work closely with...


  • Bengaluru, Karnataka, India WELLS FARGO BANK Full time

    About this role: Wells Fargo is seeking a Quality Assurance Administrator.In this role, you will: Monitor and evaluate the quality of inbound or outbound customer calls Document quality issues and performance measures for management review Oversee a group of service monitors Provide information and assists in the feedback and formal education process of...


  • Bengaluru, Karnataka, India Wells Fargo Full time

    About this role:Wells Fargo is seeking an Associate Quality Assurance AdministratorIn this role, you will: Provide quality control support Perform quality reviews and ensure control procedures are followed Identify, research, resolve and report all discrepancies related to claims, procedural issues, and quality data transmissions Document quality issues and...


  • Bengaluru, Karnataka, India WELLS FARGO BANK Full time

    About this role: Wells Fargo is seeking a Senior Quality Assurance Administrator.In this role, you will: Provide support and scoring guidance quality assurance staff by answering questions on regulations or compliance, procedures, policies and First Call Resolution Escalate key maintenance errors identified during scoring process and ensure resolution of...


  • Bengaluru, Karnataka, India Lifelancer Full time

    About the jobPosition Summary : We are seeking a detail-oriented and proactive Quality Assurance Coordinator to join our team. This role is perfect for recent graduates who are passionate about quality management and eager to support various quality assurance functions.Key Responsibilities:Quality Control: Conduct regular quality checks and audits to ensure...


  • Bengaluru, Karnataka, India WELLS FARGO BANK Full time

    About this role:Wells Fargo is seeking an Associate Quality Assurance AdministratorIn this role, you will:Provide quality control supportPerform quality reviews and ensure control procedures are followedIdentify, research, resolve and report all discrepancies related to claims, procedural issues, and quality data transmissionsDocument quality issues and...


  • Bengaluru, Karnataka, India RV University Full time

    Job Opportunity: Director, Internal Quality Assurance RV University, BengaluruLocation: RV University, BengaluruQualifications:A doctoral degree in a relevant field from a recognized institution.Minimum of 15 years of experience in higher education, with a strong background in teaching, research, quality assurance, and accreditation.Proven track record of...


  • Bengaluru, Karnataka, India RV University Full time

    Job Opportunity: Director, Internal Quality Assurance - RV University, BengaluruLocation: RV University, BengaluruQualifications:A doctoral degree in a relevant field from a recognized institution.Minimum of 15 years of experience in higher education, with a strong background in teaching, research, quality assurance, and accreditation.Proven track record of...


  • Bengaluru, Karnataka, India WELLS FARGO BANK Full time

    About this role:Wells Fargo is looking for a...In this position, you will:Support team performance and overall effectiveness, along with cross-group quality assuranceIdentify and solve problems to ensure activities comply with internal and external regulations and risk management practicesOffer feedback and suggest improvements for processes and toolsLead...


  • Bengaluru, Karnataka, India RV University Full time

    Job Opportunity: Director, Internal Quality Assurance - RV University, BengaluruLocation: RV University, BengaluruQualifications: A doctoral degree in a relevant field from a recognized institution. Minimum of 15 years of experience in higher education, with a strong background in teaching, research, quality assurance, and accreditation. Proven track record...


  • Bengaluru, Karnataka, India WELLS FARGO BANK Full time

    About this role:Wells Fargo is seeking aIn this role, you will:Support performance and overall effectiveness of team, as well as cross-group complex quality assurance and assess problems and issues to ensure activities follow the necessary internal and external regulatory and risk management practicesProvide feedback and present ideas for improving or...


  • Bengaluru, Karnataka, India Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd Full time

    Exciting Opportunity at Teamware Solutions - A Division of Quantum Leap Consulting PvtLtdPosition Available:Salesforce Quality Assurance (QA) AnalystLocation:Pan-India (Hybrid)Experience:3+ YearsNotice Period:Immediate to 15 daysJoin us at Teamware Solutions, where innovation meets excellence We are seeking a skilledSalesforce Quality Assurance (QA)...


  • Bengaluru, Karnataka, India RingCentral Full time

    Job Description : As a QA Engineer, where you'll be pivotal in assuring the quality and reliability of our Quote-to-Cash processes. In this role, you'll blend expertise in manual and automated testing with a keen understanding of agile methodologies to support the development and execution of comprehensive testing strategies. If you're passionate about...


  • Bengaluru, Karnataka, India Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd Full time

    Exciting Opportunity at Teamware Solutions - A Division of Quantum Leap Consulting Pvt. LtdPosition Available: Salesforce Quality Assurance (QA) AnalystLocation: Pan-India (Hybrid)Experience: 3+ YearsNotice Period: Immediate to 15 daysJoin us at Teamware Solutions, where innovation meets excellence We are seeking a skilled Salesforce Quality Assurance (QA)...


  • Bengaluru, Karnataka, India Novo Nordisk AS Full time

    Department: IT Quality Are you passionate about ensuring quality and compliance in IT systems? Do you have experience in quality management and a strong understanding of GxP areas? We are looking for a skilled IT QA professional to join our team in Novo Nordisk. If you are ready for a new challenge and want to make a difference in the healthcare...

  • Quality Assurance

    1 week ago


    Bengaluru, Karnataka, India Satchitanand Precision Tooling Center Full time

    Diploma in mechanical candidates Benefits: ESI PF yearly increment n bonus Set detailed guidelines on what needs to be checked and what the quality standards are Update our Quality Management System (QMS) with incidents, fixes, and improvements Audit our systems based on ISO 9001:2015 requirements Determine quality metrics for all manufacturing procedures...

  • Quality Assurer

    1 week ago


    Bengaluru, Karnataka, India Moody's Full time

    Role/Responsibilities: Establishing and implementing the quality standards for ServiceNow development products or services Collecting and analyzing quality assurance data in coordination with stakeholders to ensure the quality of project deliverables Monitoring quality testing and identifying gaps in the testing of technical functionality for ServiceNow...