Senior Sales Operations Analyst

1 week ago


Bengaluru, Karnataka, India Cloud Software Group Full time

Survey Program Management

Design and implementation of new survey programs and processes including creating process documentation and system design for survey automation where needed. Detailed Program Plan design and milestone definition is critical with adherence to meeting the defined timelines. Acquire data from primary and secondary data sources and when needed represent data via Power BI, Powerpoint and excel reports for survey contacts and response rate tracking Filter clean data, perform ETL Functions (Extract – Transform – Load) in Excel, Tableau and SQL Identify trending, historical analysis on survey results - relating them to key Business KPI's Provide input for QBR presentations based on trending observed and Report results of Customer Experience improvement initiatives Develop and maintain custom built tools for Survey Program Management (audit, feedback, tracking) Create daily / weekly early warning Reporting Responsible for exploratory data analysis, pulling data from various systems and reviewing customer data for building required reports Facilitate post-quarter end process NPS Summary notes for senior management and executive presentations. Identify opportunities for efficiencies and automation (such as embedded data refreshes) Represent NPS and engage with key stakeholders on driving improvements in customer experience

Sales Operations (Technologist)

Act as primary resource for Support, GTM and Service Organization to create and provide needed PowerPoint presentations, documentation, and/or communications content with very little direction. Acquire data from primary and secondary data sources and represent data via Power Bi and excel reports: Filter clean data, perform ETL Functions (Extract – Transform – Load) in Excel, Power BI and SQL Create monthly and quarterly dashboards for senior management Responsible for exploratory data analysis, pulling data from various systems and reviewing customer data for building required reports. Analyze and manage data for metrics for senior management and executives. Drive standardization and automation of current reporting portfolio, including developing new and unique reporting capabilities that will assist management in measuring the business. Strive to consistently keep technical skills up to date by participating in training when needed.

About Us:

Citrix and TIBCO recently merged to create Cloud Software Group, now one of the world's largest cloud solution providers, serving more than million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value diverse lived experiences, passion for technology, and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process, please contact us at - or email us at for assistance.



  • Bengaluru, Karnataka, India Clarivate Full time

    Senior Marketing Operations Analyst If you are a critical thinker with the technical proficiency to impact our marketing success, we want you We are looking for a Senior Marketing Operations Analyst to join our Hyderabad/Chennai/Bangalore office. This is an amazing opportunity to work with the Eloqua and Salesforce platforms, and we would love to...


  • Bengaluru, Karnataka, India Commvault Full time

    About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence,...


  • Bengaluru, Karnataka, India Shell Business Operations Full time

    Market Risk: The Market Risk department is a specialized unit in Finance Operations that operates in the Chennai and Manila centers. The team has front line responsibility for risk measurement; deal valuation, exposure reporting and price validation. The department pulls together a range of expert skills that ensure accurate and timely reporting, and allow...


  • Bengaluru, Karnataka, India ENNOVI Full time

    SENIOR SALES OPERATIONS ANALYSTAbout CompanyENNOVI, a Mobility Electrification Solutions Partner, is a world leader in designing and manufacturing customized interconnect and high-precision system solutions for electric vehicles. The company is fully dedicated to the mobility market with the agility to act at speed in realizing EV OEMs' needs, from product,...


  • Bengaluru, Karnataka, India NTT DATA Services Full time

    Job Details: Senior Operations Analyst with 8-10 Yrs Exp.Work with Sales team and help them in recruitment and own entire staffing life cycle.Understand upcoming projects and tech and pro actively create pool of matching resourcesExperience in tech recruitment of 8-10 yrs with good understanding of various Digital and SAP technologies.Work with internal...


  • Bengaluru, Karnataka, India NTT DATA Services Full time

    Job Details: Senior Operations Analyst with 8-10 Yrs Exp. Work with Sales team and help them in recruitment and own entire staffing life cycle. Understand upcoming projects and tech and pro actively create pool of matching resources Experience in tech recruitment of 8-10 yrs with good understanding of various Digital and SAP technologies. Work with internal...


  • Bengaluru, Karnataka, India NTT DATA Full time

    Job Description Job Details: Senior Operations Analyst with 8-10 Yrs Exp. Work with Sales team and help them in recruitment and own entire staffing life cycle. Understand upcoming projects and tech and pro actively create pool of matching resources Experience in tech recruitment of 8-10 yrs with good understanding of various Digital and SAP technologies....


  • Bengaluru, Karnataka, India Commvault Systems (India) Private Limited Full time

    JOB DESCRIPTION About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security,...


  • Bengaluru, Karnataka, India NTT DATA Full time

    Job DescriptionWe are looking for a Senior Operations Analyst with 8-10 years of experience to join our team. Check out the details below:Collaborate with the Sales team to support them in the recruitment process and oversee the entire staffing life cycleAnticipate upcoming projects and technologies, and proactively build a pool of qualified...

  • Senior Analyst

    1 week ago


    Bengaluru, Karnataka, India New Relic, Inc. Full time

    Senior Analyst - Sales Data ScienceSenior Analyst - Sales Data ScienceSenior Data Analyst Req ID 2 Location(s) Bangalore, India; Work arrangement(s) Hybrid (works from home and New Relic office throughout the week), Office (works primarily in a New Relic office) Your opportunityOur GTM Analytics team is looking for a Senior GTM Analyst to help us uncover...


  • Bengaluru, Karnataka, India MEDGENOME Full time

    Find your next role with MedGenome Labs Ltd. We are the market leader in clinical genomic space in India and offers a comprehensive rangeof diagnostic servicesto doctors and researchers. We operate the largest CAP accredited Next Generation Sequencing (NGS) lab in Southeast Asia housing cutting-edge genome sequencing platforms. MedGenome is the founding...


  • Bengaluru, Karnataka, India MEDGENOME Full time

    Find your next role with MedGenome Labs Ltd. We are the market leader in clinical genomic space in India and offers a comprehensive rangeof diagnostic servicesto doctors and researchers. We operate the largest CAP accredited Next Generation Sequencing (NGS) lab in Southeast Asia housing cutting-edge genome sequencing platforms. MedGenome is the founding...


  • Bengaluru, Karnataka, India MEDGENOME Full time

    Find your next role with Med Genome Labs Ltd.We are the market leader in clinical genomic space in India and offers a comprehensive rangeof diagnostic servicesto doctors and researchers.We operate the largest CAP accredited Next Generation Sequencing (NGS) lab in Southeast Asia housing cutting-edge genome sequencing platforms.Med Genome is the founding...

  • Senior Analyst

    1 week ago


    Bengaluru, Karnataka, India New Relic, Inc. Full time

    Senior Analyst - Sales Data Science Senior Analyst - Sales Data Science Senior Data Analyst Req ID 2 Location(s) Bangalore, India; Work arrangement(s) Hybrid (works from home and New Relic office throughout the week), Office (works primarily in a New Relic office) Your opportunity Our GTM Analytics team is looking for a Senior GTM Analyst to help us...


  • Bengaluru, Karnataka, India Nutanix Full time

    The Opportunity As a Senior Revenue Operations Analyst, you will play a crucial role in ensuring the highest standards of data quality and efficiency in our Revenue Operations processes. This non-technical role requires a keen eye for detail, strong technical bent for data, applications, and technologies, excellent communication skills, and a passion for...


  • Bengaluru, Karnataka, India Ralph Lauren Full time

    Position Overview The Retail Finance Operations Analyst is a member of the India Sales audit team looking after all Ralph Lauren stores and Ecommerce activities in Europe and responsible for ensuring that Sales, Cash/Credit card settlements and Accounts receivable are completely and accurately accounted for and reported in the financial reporting. In this...


  • Bengaluru, Karnataka, India Epsilon Full time

    Job Description The Senior Analyst, Client Business operations plays a critical role in ensuring the integrity and compliance of the sales processes for Epsilon's Retail Media business. This position is responsible for managing Salesforce opportunities, conducting client onboarding integrity checks, and performing gate checks to support invoicing during...


  • Bengaluru, Karnataka, India Oracle Full time

    This is a critical role and requires accurate understanding of CAM and iProjects deals (iPD). Having a dedicated resource who has extensively worked on the Oracle structure and knows in and out of CAM and iPD is very much required. Will also be working on Oracle Sales Cloud, Sales Planning Application, trainings, etc. The ideal candidate we are looking for...

  • Senior Analyst

    1 week ago


    Bengaluru, Karnataka, India Northern Trust Full time

    About Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...


  • Bengaluru, Karnataka, India Rubrik Full time

    Job SummarySales Ops Analyst, Channel Analytics & ProcessLocation:Bangalore, IndiaJob SummaryThe Global Partner Organisation at Rubrik is seeking a detail-oriented and analytical Sales Ops Analyst to develop and enhance our channel analytics capabilities. In this role, you will lead critical in-depth analysis to help diagnose the overall health of our...