Telly Calling
2 weeks ago
IMIDDIATE HIRING
We are looking for an responsible Telley Caller.
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Providing Product/Service Information: Offer detailed information about the company's products or services, including features, specifications, pricing, and promotions.
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Assisting with Technical Support: Help customers troubleshoot technical issues with products or services, providing step-by-step guidance or escalating complex issues to specialized support teams.
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Handling Complaints and Concerns: Listen attentively to customer complaints, empathize with their concerns, and work towards resolving issues satisfactorily while adhering to company policies and procedures.
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Maintaining Customer Records: Keep accurate records of customer interactions, inquiries, complaints, and resolutions using CRM (Customer Relationship Management) software or other designated systems.
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Following Up: Follow up with customers to ensure that their issues have been resolved to their satisfaction and inquire about their overall experience with the company.
Job Types:
Full-time, Part-time, Permanent, Fresher, Temporary
Pay:
₹8, ₹10,000.00 per month
Schedule:
- Day shift
- Fixed shift
- Morning shift
Education:
- Bachelor's (preferred)
Experience:
- Telecalling: 1 year (preferred)
Language:
- English (preferred)
Work Location:
In person
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