Senior Technical Implementation Consultant

1 week ago

Mumbai, Maharashtra, India RELX Full time

About the Role

The role will report into the Regional Lead, Professional Services, and collaborates closely with other Professional Services team members on client projects.

About the Responsibilities

Functional consulting support and data analysis:

Using your understanding of compliance and sanctions risk management, provide advice and support to clients on compliance and risk regulations, systems and processes. Investigate and analyze client business activities and processes to make them more efficient and compliant using LNRS products. Conduct workshops to gather and analyze client requirements and recommend solutions. Understand client use cases and requirements and apply best practice to client implementation. Identify, analyze, and interpret trends or patterns in complex data sets. Ensure the integrity of project data, including data extraction, storage, manipulation, processing, and analysis. Perform the functional customization of the solution. Train end users on the new systems and processes. Create and deliver ad-hoc reporting as well as automating on-going reporting to meet client needs. Manage project prioritization, planning and tracking to ensure quality and timelines of deliverables to the client are met.

Implementation:

Deliver, install, and configure all applications to specified requirements and provide technical training and transfer of knowledge. Troubleshoot client issues during implementation. Maintain strong client relationships through regular close contact. Organize and execute deep technical and product health checks and audits for clients. Own and coordinate quality reviews – escalating issues appropriately and prioritizing activities.

About the Requirements:

Overall Work Experience: 4~10 Years

Primary Requirement:

Good communication skill Ability to learn. Familiar with Technologies Self-motivated Client-facing/Should have exp in Service-based or Product-based organizations.

Secondary Requirement:

Familiarity with Banking/Financial services Exp with AML/KYC, Financial-crime compliance, sanctions screening, transaction-screening/monitoring.

Expectations from the Candidates:

Candidates should be willing to travel. Candidates will be in a customer facing role. Candidates will be covering the South APAC regions.

Detailed Requirements:

You are likely to be successful in this role if you have:

A bachelor's degree: a Science based degree is preferable. Experience in either a data analysis role or technical role involving product support and/or implementation. Business proficiency in English

And if you are:

An intelligent, inquisitive professional with a passion for technology Client focused, with a strong desire to meet client needs. Prepared to undertake regular (international) travel. Strong business acumen.

Key Skills

You will possess the following technical skills:

Knowledge of Unix and Windows Operating Systems. Knowledge of RDBMS and SQL. Knowledge of Application Servers Deployment (Apache Tomcat). Strong MS Office expertise, especially Excel. Analytical, problem solving and troubleshooting skills and you can demonstrate great organizational and interpersonal skills. Collaborative and supportive, enjoying a team-based environment. Strong communication, presentation and influencing skills. Excellent organizational skills, prioritizing a dynamic workload. Highly motivated, with energy and initiative

Other skills that are also desirable:

Experience of managing small teams of analysts/ consultants. Knowledge of scripting languages (Python, C#, VBA). Experience with technical implementations. Affinity or experience within the Compliance domain: CTF (Counter Terrorist Financing), AML (Anti-Money Laundering), or KYC (Know Your Customer) . Experience of working in a multi-national and multi-cultural environment

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