Head Presales

2 weeks ago


Bengaluru, Karnataka, India Magicbricks Full time

Job Title: Head of Pre Sales - Interiors

Magicbricks, a prominent real estate platform, is in search of a skilled and dynamic professional to join as the Head of Pre Sales for the Interiors Business. In this role, you will have a pivotal part in enhancing the efficiency of the Interior business, leading outbound telesales efforts, and elevating customer interaction.

Key Responsibilities:

  • Supervise and coordinate the operations of the Interior Business to achieve business targets effectively.
  • Formulate and execute strategies to improve tele sales efficiency and boost call conversions.
  • Manage leads effectively to drive sales opportunities.
  • Implement outbound telesales campaigns to drive revenue and meet sales goals.
  • Oversee client servicing to uphold high customer satisfaction levels.
  • Monitor dialer management activities to enhance performance and efficiency.
  • Implement workforce management strategies for optimal staffing and resources.
  • Introduce programs to enhance contact center efficiency.
  • Handle attrition and employee engagement to promote a positive work environment.

Key Requirements:

  • Bachelor's degree in Business Administration, Management, or a related field. Master's degree is a plus.
  • Minimum 10-15 years of operations experience, focusing on outbound telesales.
  • Demonstrated success in optimizing tele sales efficiency and call conversions.
  • Proficiency in lead management and client servicing.
  • Experience in dialer and workforce management.
  • Proven ability to launch programs enhancing operational performance.
  • Track record in managing attrition and driving employee engagement.
  • Strong leadership and interpersonal skills to motivate teams effectively.
  • Ability to devise and execute operational strategies.
  • Proficient in data analysis and reporting.
  • Prior experience in the real estate sector is essential.

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