Restaurant Captain

1 week ago

Powai, Maharashtra, India PRASD FOOD DIVINE Full time

Service Excellence:
Oversee and ensure the highest standards of service in both the fine dining restaurant and banquet areas. Lead by example to deliver a refined and personalized dining experience.
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Guest Interaction: Interact with guests in a professional and engaging manner, anticipating their needs and providing assistance. Address any guest concerns or requests promptly and courteously.
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Fine Dining Operations: Coordinate and manage the flow of service in the fine dining restaurant. Supervise the dining room staff, including servers and support staff, to ensure a smooth and efficient service.
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Banquet Coordination: Collaborate with event planners and banquet staff to execute flawless banquet events. Coordinate with kitchen and service teams to ensure all aspects of events are seamlessly executed.
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Training and Development:Provide training and guidance to restaurant and banquet staff on service standards, etiquette, and customer interaction. Foster a positive and professional team environment.
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Quality Control:Ensure the presentation and quality of food and beverages meet the highest standards. Conduct regular inspections of table setups, service areas, and overall ambiance.
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Team Collaboration: Work closely with kitchen staff, servers, and support staff to ensure effective communication and coordination. Collaborate with management to address any operational challenges.
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Guest Reservations: Manage guest reservations, including assigning tables and coordinating with the reservation team to accommodate special requests.
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Up-selling and Revenue Generation: Proactively suggest menu items and upsell offerings to enhance the guest experience. Contribute to revenue generation through effective sales techniques.

Skills & Experience:

  • Proven experience as a Captain/ Senior Steward or similar role in fine dining restaurants and banquet settings.
  • Exceptional customer service and interpersonal skills.
  • Leadership abilities with a calm and composed demeanor.
  • Detailoriented with excellent organizational skills.
  • Familiarity with fine dining service protocols and banquet event coordination.
  • Ability to work under pressure and handle challenging situations with professionalism.
  • Flexibility to work evenings, weekends, and holidays.

Education:
Degree in Hospitality Management or a related field is preferred.

Year of Experience:2-3 Years

Salary:
₹9, ₹26,142.74 per month

Schedule:

  • Day shift

Experience:

- total work: 1 year (preferred)

Ability to Commute:

  • Powai, Mumbai, Maharashtra (required)

Ability to Relocate:

  • Powai, Mumbai, Maharashtra: Relocate before starting work (required)

Work Location:
In person

Speak with the employer

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