Intern, Data and Operations

2 weeks ago


Mumbai, Maharashtra, India Teach For India Full time

Position Summary

The Volunteer Project is a two-member team reporting to the Human Resources Director. This team leads an end-to-end program for volunteers to participate in our movement. You will be working directly with this team under the National HR vertical. The Volunteer Team designs and executes the end-to-end recruitment, placements, engagement, and experience for volunteers who apply to teach a small set of children in our classrooms.

Laptop required. Time commitment: 6 to 7 hours daily, five days a week. Volunteered with Teach For India in the past (preferred but not mandatory). Preferably based out of Mumbai.

Team Overview

Responsibilities

Support volunteers by promptly resolving their queries and issues through email/Whatsapp communication channels. Reserve time for open spaces with applicants, volunteers. Conduct hygiene checks on the program: review data through pre-built dashboards and identify issues. Communicate or handover escalations to relevant stakeholders for resolution. Compile and share monthly reports on volunteer activities and progress. Analyze volunteer data and prepare reports at regular intervals on program status and impact. Matching Support: Help match volunteers with suitable assignments based on their skills and preferences. Address Fellow Requests: Review and process requests from fellows for additional support or adjustments to assignments.

Additional Responsibilities

Knowledge and Technical Skills

Basic Proficiency in Google Sheets or Microsoft Excel Advanced Proficiency in any data analysis software

Competencies and Abilities

Values and Mindsets

Education and Experience

Minimum Qualifications, Experiences and Expectations

Proficient in data analysis and reporting for operational insights. Collaborative approach to streamline processes and achieve program goals. Proven ability to set and meet ambitious operational targets. Analytical mindset to generate actionable recommendations for program enhancement. Attention to detail in operational execution and data interpretation. Strong time management skills for efficient task handling. Passion for operational excellence and making a measurable social impact.

Preferred Qualifications, Experiences and Expectations


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