Kyc Associate

1 week ago

Bengaluru, Karnataka, India Deutsche Bank Full time
**Job Title
- **Associate

**Location

  • India**
    Role Description:
    What we'll offer you
As part of our flexible scheme, here are just some of the benefits that you'll enjoy

  • Best in class leave policy
  • Gender neutral parental leaves
  • 100% reimbursement under childcare assistance benefit (gender neutral)
  • Sponsorship for Industry relevant certifications and education
  • Employee Assistance Program for you and your family members
  • Comprehensive Hospitalization Insurance for you and your dependents
  • Accident and Term life Insurance
  • Complementary Health screening for 35 yrs. and above

Your key responsibilities:

  • For the delivery of high standards of client service, at the same time ensuring that all internal (eg Risk) and external (eg Compliance) standards requirements are met in full, utilizing a combination of onshore and offshore resource managed as a single global COB team.
  • Ensure appropriate escalation policies exist and are followed. Work collectively with offshore management, develop and maintain a motivated and professionally trained staff, ensuring appropriate capacity panning, adherence to and improvement in performance and quality standards and appropriate career development.
  • Chair regular meetings with the business and compliance to facilitate good communications and resolve KYC remediation issues within the organization for the varying business areas which are supported by COB.
  • Provide leadership, support, guidance and coaching to the team.
  • Ensure key stakeholders are kept informed of the progress and challenges and escalating issues where appropriate.
  • Optimal management of resources, facilitating cross training, ensuring appropriate coverage to maintain throughput.
  • Working in a pressurized, timesensitive environment.
  • Perform quality checks to ensure that defined guideline is adhered.
  • Work as the process owner and ensure end to end management of all activities associated with the process
  • Monitor process service delivery and ensure accomplishment of targets in adherence to SLAs
  • Monitor capacity utilization within teams and allocate resources
  • Ensure adherence to standards, procedures and also identify risk mitigants wherever there is a control issue
  • Effectively manage risk and foster an environment where team is fully aware of Operational Risk management
  • Work closely with other internal teams to ensure top of the line service to clients
  • Prioritize tasks and ensure adherence to timelines for completion of activities
  • Initiate and lead change management initiatives within the team
  • Assist with recruitment and training process
  • Supervise and manage development of team members
  • Ensure structured upward & downward communication
  • Conduct objective setting sessions, performance appraisals, provide feedback & coaching for all team members
  • Ensure performance and efficiency of staff meet or exceeds expectation standards
  • Cross train available resources to ensure 100% backup within the areas under control
  • Support in preparing of MIS required for management decision making
  • Should be adept in spotting trends (in data points) and analyze the same for further action

Your skills and experience:

Experience

  • Graduates with good academic records
  • Overall experience of atleast 5 years in the Banking/Finance industry
  • KYC background with a minimum of 3 years experience working in Client Onboarding team.
  • Should be in people management role for atleast 2 years.
  • Experience of working in a highly matrixed environment, and accustomed to bridging the gap between disparate organizations and cultures.
  • Good knowledge of regulatory trends and developments
  • Proven ability to prioritize competing demands.
  • General knowledge of Business Banking product set, including TS Products

Skills/ Abilities-

  • Effective communication skills to be able to manage relationships with clients virtually.
  • Able to cope well under pressure and meet deadlines
  • Eye for detail and willingness to question current state practices
  • Independent, selfmotivated and a team player.
  • Ability to use sound judgment to determine due diligence quality and if meets regulatory standards.
  • Excellent verbal and written communication skills
  • Strong time management, organizational, planning and followup skills; ability to multitask effectively
  • Strong analytical and problemsolving skills.
  • Strong interpersonal skills: ability to partner with internal partners and leverage internal resources
  • Excellent attention to detail.
  • Positive 'can do attitude
  • Strong capacity to assimilate other stakeholders' perspectives and fast learning abilities
  • Proactive and business orientation with proven ability to prioritize and manage conflicting demands
  • Ability to assess stakeholder needs to improve customer experience and showing resilience under pressure and providing best in class solutions
- **Willingness to work in shifts

How we'll support you

  • Training and develop

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