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Sr. Analyst

3 months ago


Pune, Maharashtra, India Maersk Full time
of Role

This role will be part of the Accounts Receivables Collections Analytics team and will be responsible for below listed areas predominantly.


1. Driving KPI's and end results for AR portfolios / complex accounts assigned
2. Inbound and Outbound calls as per collection strategy
3. Process improvement and contribute to Global projects and Standardization
4. Meeting the operational metrics - engage cross functionally within Organization
5. Root Cause Analysis, AR/WKC reporting and develop strategies for collection
6. Taking full ownership and accountability to deliver results and support team
7. Liaise with internal / external stake holders to expedite effective resolutions

Key Responsibilities:

1. Quality and timely responses to internal & external stake holders
2. Focus on Customer Account level issues and effective resolution
3. Reduction of overdues through timely co-ordination with collectors
4. Identifying payment patterns and delinquency in advance and suggesting
improvement solutions / strategy
5. Timely identification of cash flow issues and executing global standard policies to
drive right customer behaviour
6. Prompt communication across all levels of management to avoid any surprises for
better financial controllership
7. Driving internal projects & kaizen and participate in global projects
8. Recommend changes to process and systems that will minimise risk, improve
performance and productivity
9. Build network aiming at effective collaboration between the teams considering daily
interaction with various stakeholders
10. Ownership of entire receivables and identifying and implementing an effective
collection strategy with collectors
11. Responsible for ensuring past due and collection metrics are achieved on region
supported
12. Review delinquent account on a regular basis to determine root causes
13. Training and mentoring new team members on process
14. Understand existing policies and procedures (process maps) and support in
preparing as SOP's as well as ensuring that SOP's are always updated to ensure
knowledge management

Accounting Operations includes accounting operations roles involved in overseeing the day-to-day financial transactions with accuracy and in compliance with regulations, accounting principals and standards.

Covers cost accounting (allocating and analyzing direct and indirect costs, actual vs.

budgeted cost variance analysis, etc.), and budget accounting (developing and monitoring annual revenue/expense budgets for the purpose of controlling funds and measuring operating results).

Also covers accounts payable / accounts receivable, billing & invoicing roles.

At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems.

A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision.

The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline.

Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor.


The job requires limited job and business knowledge at the time of hiring.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing