Solution Architect

2 weeks ago

Mumbai, Maharashtra, India HEAL Software Full time
Company - HEAL

Location - Mumbai

Status - Permanent

Job Category - Solution Architect

Relevant Work Experience Years

Career Level - Experienced

Education Level - Bachelor's Degree in Engineering (Computer Science) or Master's Degree in Computer Applications (MCA)

Description
HEAL Software is a renowned provider of AIOps (Artificial Intelligence for IT Operations) solutions.

With the state-of-the-art AIOps solutions, HEAL Software consistently drives digital transformation and delivers significant value to businesses across diverse industries.

HEAL Software's unwavering dedication to leveraging AI and automation, empowers IT teams to address IT challenges, enhance incident management, reduce downtime, and ensure seamless IT operations.

Through the analysis of extensive data, our solutions provide real-time insights, predictive analytics, and automated remediation, thereby enabling proactive monitoring and solution recommendation.

HEAL Software Inc. has headquarters in Santa Clara, California in the US.

Read more at and follow us on Twitter and on LinkedIn.

Position Summary:

  • Should be able to design, create and understand solutions.
  • Experience in APM Tools.
  • Experience in trouble shooting Application Performance issues.
  • Engineer, Create, document and maintain Appnomic product features and extensions like Component Packs, Application packs and Solution Packs. System management and automation scripts (using PowerShell, WMI, VBScript, Shell, Perl etc.). Script tasks associated with Database, Application Servers, middleware technologies like SOA/MQ, and production services like Active Directory, Exchange on Windows as well as Unix environments.
  • Should be able to quickly research and learn new systems/technologies in production deployments and leverage scripting or programming to API interfaces like JMX, JDBC etc. to come up with solution for monitoring their availability, other health indicators and automating their operations.
  • Should have knowledge of 3 tier environment architecture (Web, App, DB layers)
  • Review, update, and rewrite existing solution definitions and the code/scripts for optimization.
  • Should be selfmotivated, willing to work with small teams and coordinate with other product teams.

Education

  • Bachelor's Degree in Engineering (Computer Science) and above, Or
  • Master's Degree in Computer Applications (MCA)

Experience

  • Minimum of 8 years of experience.
  • Ability to understand Application Performance Domain
  • Should have had played a Client Facing Role and handled client interactions.
  • Experience in product development lifecycle.
  • Experience in Automation using scripts

Technologies

  • System management and automation scripts (using PowerShell, WMI,VBScript,Perl,shell etc.). Script tasks associated with Database, Application Servers, middleware technologies like SOA/MQ, and production services like Active Directory, Exchange on Windows as well as Unix environments.
  • Should be able to quickly research and learn new systems/technologies in production deployments and leverage scripting or programming to API interfaces like JMX, JDBC etc. to come up with solution for monitoring their availability, other health indicators and automating their operations.
  • Knowledge of Java Application.
  • Indepth technical knowledge and demonstrated proficiency in scripting using VBScript, PowerShell, and WMI, perl, shell scripting in csh/ksh/bourne shells.
  • Must be able to write reusable code for components/libraries.
  • Ability to write technical documentation (system design and engineering documents, provide input to user documentation).
  • Should be adept is using software configuration management tool.
  • Knowledge of Databases and SQL queries for monitoring/managing databases like Oracle/MSSQL/Sybase/DB2 etc.
  • Understanding of Agile Methodologies
  • Multi Tasking Experience

Operating System

  • Linux,other Unix flavours(Aix,HP/UX) and Windows Platforms
  • Strong Understanding of operating system, database and networking protocols.

Soft skills

  • Should be a team player
  • Should be dedicated, self motivated and hardworking
  • Strict adherence to standards
  • Good verbal and written communication skills
  • Methodical & organized
  • Demonstrates capacity for organization, prioritization and management in a dynamically changing environment.
  • Demonstrated problem solving skills, strong conceptual and analytical skills.

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