Operations Executive

2 weeks ago


Bengaluru, Karnataka, India Visa2fly Full time
We are building a seamless & hassle-free online visa booking platform. We make it extremely easyand frictionless for travelers to apply for visas. We have now diversified our portfolio by offeringTravel Insurance.

To know more, check out our website URL:
Executive (On-site)

Location:
GurugramExperience: 1- 3 years
Working Hours: 9 hrs
Working Days: 6 (Mon-Sat)

We seek a full-time candidate for our dynamic Operations team to join us immediately. Asan operation executive, you will be responsible for backend operations. The primary role will befiling the visa and preparation of documents for Visa2Fly clients.

The ideal candidate will be aquick learner with a strong eye for detail and a self-driven individual with a strong appetite forexponential growth.

Further, the candidate must demonstrate the ability to showcase our offeringscompellingly.

Responsibilities

  • Assisting in

Visa Application Processing:
Aid in the processing of visa applications byverifying documents, ensuring completeness and accuracy of information, and followingestablished procedures.

Customer Support:

Provide support to visa applicants by responding to inquiries,addressing concerns, and guiding them through the application process via email, phone, orin-person interactions.


Data Entry and Management:
Accurately input application data into the designatedsystems, maintain databases, and update records as necessary.

Compliance Monitoring:
Assist in ensuring compliance with relevant regulations,policies, and procedures governing visa issuance and processing.

Documentation and Reporting:
Prepare reports, documentation, and correspondencerelated to visa applications, processing statistics, and any other relevant information asrequired.

Collaboration:

Work closely with other team members, including visa officers,administrative staff, and management, to ensure efficient and effective visa processingoperations.


Ǫuality Assurance:
Participate in quality assurance activities to maintain high standardsof service delivery and accuracy in visa processing.

Research and Analysis:

Conduct research and analysis on visa-related trends, regulations,and industry best practices to stay informed and contribute to informed decision-making.


Ad Hoc Tasks:

Assist with any other tasks or projects as assigned by supervisors ormanagement to support the overall objectives of the operations team.

Requirements

  • Motivated candidates who aspire for a steep career growth trajectory along with highlevels of ownership and a chance to work with and learn from industry stalwarts shouldapply for this role.
  • Fluency in English, ability, and willingness to deliver in a high-pressure environment.
  • Strong attention to detail and organizational skills.
  • Excellent communication, interpersonal, problem-solving, presentation, and organizationalskills.
  • Degree in Business Administration, International Relations, Hospitality Management, or arelated field.
  • Working knowledge of spreadsheets (Excel, Google Sheets), and PowerPoint.
  • Immediate joiners are preferred


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