Site Reliability Engineer II

2 weeks ago

Mumbai, Maharashtra, India Forcepoint Full time
:

Monitor, measure and improve the reliability, availability and scalability of Forcepoint products and infrastructurePartner with Engineering to perform Operations Readiness of our products, ensuring that the products meet architecture & observability design requirementsLead the New Product Introduction Process (NPI) for SRE organisation, ensuring SRE team is able to successfully provide operational support to the productEmbed across multiple Engineering teams, participate in early stage design discussions, and ensure high-availability and scalability criteria is considered in product designIdentify manual routine operational practices and build robust automation capabilities using code and modern toolsCollaborate with Product Developers and business stakeholders to gather requirements for enabling and improving performance monitoring for applications and servicesEngage in Incident response and participate in post-mortem analysis to investigate root cause and capture contributing factors for remediationPerform analytics on previous incidents and trend/usage patterns to better predict issues and take proactive actionsDesign and build custom tools as needed to support process optimization, challenging the status-quo and improving operational efficiencyParticipate in 24*7 rotational shifts & On-Call for handling production operation issuesEngage in service capacity planning and demand forecasting, software performance analysis and system tuningCreate meaningful dashboards/reports for application telemetry and infrastructure health for pro-actively identifying performance constraints and bottlenecksPartner with Engineering to review product architecture, and recommend design enhancements to improve scalability and availability of our productsRequirements:

Strong understanding of cloud-based architecture and operations. Hands-on experience with Amazon Web Services is preferred.

Experience in administration/build/management of Linux systemsFoundational understanding of Infrastructure and Platform Technology stacksStrong understanding of Networking concepts and theories, such as different protocols (TCP/IP, UDP, routing protocols, etc), VLAN configuration, DNS, OSI layers, and load balancingUnderstanding of security architecture and certificate managementWorking knowledge of Infrastructure and Application monitoring platforms such as Grafana Cloud, Xymon, LibreNMS etc.

Working knowledge of Incident Response and Alerting platforms such as PagerDuty, Opsgenie, XMatters etc.

Understanding of the core DevOps practices (CI/CD pipeline, release management etc.)Ability to write code using any one modern programming language (Python, JavaScript, Ruby etc.).

Additional scripting skills are preferredConfiguration management platform understanding and experience (Chef/Puppet/Ansible)Prior experience in Cloud management automation tools (Terraform/CloudFormation etc.) is crucialExperience with source code management software and API automation is crucialCloud certifications or equivalent experience is highly regardedService availability oriented mindset with a pro-active approach to problem solving.

An ideal candidate should be able to develop automated solutions to prevent recurring problemsPossesses the ability and willingness to challenge the status-quo and optimize current procedures and processesStrong sense of ownership and an ability to drive cross-functional process improvementPossesses excellent inter-personal, written and verbal communications skillsAnalytical and logical approach to problem-solving and a willingness to automate repetitive tasks and reduce manual/re-active workloadAbility and willingness to coach and mentor Team members and colleaguesDon't meet every single qualification? Studies show people are hesitant to apply if they don't meet all requirements listed in a job posting.

Forcepoint is focused on building an inclusive and diverse workplace – so if there is something slightly different about your previous experience, but it otherwise aligns and you're excited about this role, we encourage you to apply.

You could be a great candidate for this or other roles on our team.

The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability.

You may request reasonable accommodations by sending an email to .Applicants must have the right to work in the location to which you have applied.

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